The UPS Store

3.2
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6546 in Leander offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3550 Lakeline Blvd, Leander, TX
78641, United States

Hours

Reviews

3.2
144 reviews
5 stars
74
4 stars
2
3 stars
2
2 stars
6
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Efficiency

Many customers appreciate the quick service and efficiency, especially for Amazon returns, but some report long wait times and inadequate staffing during busy periods.

Staff Knowledge

There are concerns about staff knowledge and training, with several reviews highlighting issues with handling packages and providing accurate information.

Pricing Issues

Customers frequently mention high prices for shipping and packaging services, with some feeling overcharged compared to competitors.

Store Management

Several reviews point to poor management practices and a lack of accountability for staff behavior, leading to negative customer experiences.
  • TK
    Tony Keller
    Nov 15, 2025
    5.0
    I always have had fast service and helpful staff.
  • HH
    H H
    Nov 11, 2025
    5.0
    Very clean store, pleasant atmosphere. The staff is always friendly and helpful.
  • DM
    David Matthys
    Nov 5, 2025
    4.0
    I came in to send 2 boxes back to Amazon. Amazon had asked me to print one label to put on the boxes. The employee told me that he would just print the label twice. And that it may not return on time, but we could deal with that later. Then he decided he couldn't print the label twice. The manager, Karlton came up and unfortunately was rude and condescending. I asked for an apology and Karlton said, why would I give an apology when I'm not sorry? Very disappointing. I wanted to update this post. When I returned, Karlton apologized. I like this store truly and the people are genuinely helpful. He had to be having a bad day. Support this store when you can...
  • JC
    John Catalano
    Oct 30, 2025
    5.0
    Fast, easy, friendly
  • JK
    Jong Kim
    Oct 29, 2025
    1.0
    Went ther today and asked for UPS labeled plastic bag to put items. They said they don't have those. They said they have only white bubbled bags. It is UPS store, and they don't have the UPS labeled bag. I do not see any packaging items with UPS labeled. Had to go to the another store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Leander offer?

The UPS Store #6546 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.