United States Postal Service

2.0
378 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 240 W Galveston St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
240 W Galveston St, League City, TX
77573, United States

Hours

Reviews

2.0
378 reviews
5 stars
79
4 stars
13
3 stars
6
2 stars
11
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many reviews highlight rudeness and unprofessional behavior from staff.

Package Handling

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of package tracking and delivery.

Wait Times

Customers frequently report long wait times and understaffing, leading to dissatisfaction with service speed.

Passport Services

Passport services receive both praise for helpful staff and criticism for poor management and long wait times.
  • ZK
    Zakery Keller
    Nov 29, 2025
    1.0
    Horrible customer service. the clerk outright refuse to let me do a simple change of address, and stated to just do it online. Even after explaining that I was unable to complete the form online at the moment he still refused to allow me to complete it in the building.
  • JN
    Jeremy Norman
    Nov 28, 2025
    1.0
    Horrendous, they won’t let you speak with anybody over the phone. They leave you trapped in a phone call repeating the same information, it’s 2025 and this is the service we get
  • AH
    Anthony Hollywood
    Nov 26, 2025
    5.0
    They are extremely friendly here, and sending mail is really straightforward. Never had a problem here. Thanks!
  • ME
    Michael Emhuff
    Nov 15, 2025
    1.0
    Place is a joke! 3 day delivery LOL, IT first needs to ship out of League City sat from Wednesday to Friday to just move to north Houston. What a joke place is worthless and will not be using again to ship packages!!!
  • NP
    Natalie Pmtsw
    Oct 17, 2025
    5.0
    I’ve had nothing but good experiences with Antoinette at this USPS location. She has helped me locate missing packages on a few occasions.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.