United States Postal Service

2.0
376 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 240 W Galveston St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
240 W Galveston St, League City, TX
77573, United States

Hours

Reviews

2.0
376 reviews
5 stars
79
4 stars
13
3 stars
6
2 stars
11
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their helpfulness and kindness, many reviews highlighted rude and unprofessional behavior from employees.

Package Handling

Numerous customers reported issues with lost or misdelivered packages, leading to frustration and dissatisfaction.

Wait Times

Customers frequently mentioned long wait times and understaffing, contributing to a negative experience.

Passport Services

Passport services were generally well-received, with several customers praising the efficiency and helpfulness of staff during the process.

Communication Issues

Many customers expressed frustration over the inability to reach the post office by phone, leading to unresolved issues.
  • ME
    Michael Emhuff
    Nov 15, 2025
    1.0
    Place is a joke! 3 day delivery LOL, IT first needs to ship out of League City sat from Wednesday to Friday to just move to north Houston. What a joke place is worthless and will not be using again to ship packages!!!
  • NP
    Natalie Pmtsw
    Oct 17, 2025
    5.0
    I’ve had nothing but good experiences with Antoinette at this USPS location. She has helped me locate missing packages on a few occasions.
  • JG
    Jessica Gavaghan
    Oct 7, 2025
    5.0
    I ordered a doll for my daughter online but couldn’t access the parcel locker it was delivered to. I went into my local USPS branch and was met by very helpful and professional staff. They immediately launched an investigation and assured me they’d follow up within 24 hours. Later that same afternoon, I was able to access the locker and retrieve my package. I was incredibly impressed by how quickly and efficiently they handled the issue. Thank you Annioette and the team for the excellent service!
  • GG
    Gabby
    Sep 27, 2025
    1.0
    This post office will not answer the phone at all. It’s so hard getting in touch with anyone there. I’ve been calling for days and the phone has never been answered. This has to be illegal.
  • JD
    Jennifer Delgado
    Sep 22, 2025
    1.0
    They are always losing my packages and mail. I went in, because it said on my phone that my package was delivered on Saturday at 9:30 in the morning. Well my package wasn't there so I waited until Monday to see if they just forgot to put in my box well they found one of my packages and said it had the right PO Box but the wrong last name which I have had mail come in my maiden name before and had no problems. I left my name and number with the guy and he said the lady that handles that was out for lunch at 10:30 am so I said ok I will be back later. I showed up 4 hours later and I talked to the same guy and he says oh your back and I said yes did you find my other package and he looked at me like I was stupid and then he says I don't know what you're talking about so I got my phone out and showed him and he was like, oh oh yeah uh well I put the note on her desk and I haven't seen her since so when she gets back with me I will let you know still no call.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.