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Visit your local Post Office™ at 2700 E Saunders St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, including unhelpful staff and long wait times.
Delivery Issues
Frequent complaints about packages being misdelivered, lost, or not delivered at all.
Staff Attitude
Several reviews mentioned rude or indifferent attitudes from employees.
Accessibility
Customers expressed frustration over the inability to reach the post office by phone and long lines during visits.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness.
JP
Joe Pulido
Nov 7, 2025
1.0
Be careful when you order packages from Amazon and have them delivered by the United States Postal Service. I caught the mailman taking sheers from my front porch via my Nest Doorbell Camera. I went to the Post Office to speak with a supervisor and she seemed like she didn't care about the issue. She seemed to be siding with employee than taking my concern into consideration. I sent her the footage of the video and I filed a police report on the mail man and the next day mail man comes back to drop off sheers on the front porch after delivering mail. I don't know about you but if you catch someone stealing stuff that is not there's you shouldn't keep trust in them. Much less keep them delivering packages in the same route. US Postal Service Officer of Inspector General should take a look at this. The lack of urgency when I told an employee I needed to speak to a supervisor and the supervisor not doing anything to reprimand the mail man for stealing but instead telling him to return the sheers is beyond belief. As of right now I lost trust in the postal service and a 1 star is a generous review.
CN
Cesar Navarrete
Oct 20, 2025
1.0
I wish I could give it a 0, I was in the back of the line and the worker called me up since I was there to pick up a package. I give him my address and he said he went to the back to “look” for it. I saw him in the back and he looked at 2 boxes and gave up harder than Antonio Brown in 2021. He Came up said there was nothing there and I offered to give him the tracking and everything, he said he doesn’t do that and told me to go back to the line, next person that went up to him, he checked the customers tracking. HORRIBLE servic, If I had the power to close that place down and have that worker live without a job for the rest of his life I would!
CJ
C J
Oct 10, 2025
1.0
Everytime I’m expecting a package, they never deliver it. Always putting different kind of excuses such as “we miss you” or “couldn’t find location” to not deliver my stuff. I already made complaint and still hasn’t change.
RF
Reia Fincher
Sep 21, 2025
1.0
This post office needs to be investigated
This review would have a-0 if I could but you have to give it one to leave a review
To the LAZY LYING mail carrier that was supposed to do the Amazon deliveries to Dorel Apartments today 9/21/2025 it says my package couldn’t be delivered today because you needed a security access code to get into the gate will Mr or Miss Lazy Lier the entry & exit gates at the Dorel Apartments have been broken for the past 3-months you don’t need an access code because both gates are permanently open you should have checked & asked the regular mail carrier that comes daily to deliver the mail & packages to the Dorel Apartments before you lied about attempting to deliver the packages to the Dorel Apartments!!! This is a reoccurring problem every Sunday with the USPS on delivering Amazon packages. To the worthless POST MASTER @ the Saunders St Post Office you and the lying mail carrier both should be fired you for not following up on complaints from the residents of Laredo TX that the Saunders St location services no matter what day of the week it is or time of the day no one ever answers the phone at the Saunders St location when anyone calls. Your job as a Post Master is to make sure all mail & packages are delivered. Regardless!!! USPS is provided a access Code from each and every apartment complex in every city & town across the United States to access that apartment complex to be able to deliver the mail & packages and the codes are to be provided to the mail carriers on that route. I will contact the Head Post Master that is over all the United Sates Post Offices requesting an investigation into Saunders St Post Office in Laredo TX and I will also take my complaints to the local news station as well I am sure there will be a lot of Residents in Laredo that the Saunders St location services that will speak up on the issue they are having with this location!
SA
susie aguilera
Aug 30, 2025
1.0
Put description on second address not corner house and guess where it gets delivered!!!! 5 lost packages and delivered to neighbor. Sent my grandchild to ask for packages and he
only returned 3. Not neighborly of him to stay with my packages 😡
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 2700 E Saunders St?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
How can I get a PO Box at the USPS on E Saunders St?
You can apply for a PO Box online or in person. Visit https://www.usps.com/manage/po-boxes.htm to start the process and find more information.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary by location. Check with this Post Office for exact lobby access hours.
What are the operating hours of the USPS at 2700 E Saunders St?
Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:30 PM, and closed on Sundays.
What nearby places can I visit before or after my visit to the USPS at 2700 E Saunders St?
You can visit nearby restaurants like Mariachi Los Alazanes, Pizza Hut, or Whataburger, or stop by Reloaded Fitness Center for a workout.
Are there other postal service centers near the USPS at 2700 E Saunders St?
Yes, other nearby postal service centers include United States Postal Service, United States Post Office, Post Office-Laredo, and Laredo Main Post Office.
Is there a DHL shipping service point near this USPS location?
Yes, the DHL Express Service Point is nearby, providing additional shipping options if you need them before or after visiting USPS.