United States Postal Service

2.0
192 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2395 E Del Mar Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2395 E Del Mar Blvd, Laredo, TX
78045, United States

Hours

Reviews

2.0
192 reviews
5 stars
39
4 stars
8
3 stars
4
2 stars
6
1 star
135

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported lost or misdelivered packages, with many stating that packages were marked as delivered but were not received.

Customer Service

Many reviews highlighted poor customer service, with complaints about rude staff, unhelpful management, and a lack of responsiveness to customer inquiries.

Staffing Problems

Customers frequently noted that the post office is understaffed, leading to long wait times and inefficient service.

Facility Condition

The post office was described as poorly maintained, with complaints about the exterior appearance and overall upkeep.
  • CL
    Chris lozano
    5 days ago
    1.0
    Ongoing issue with mail and packages being damaged because they are being jammed into mail box. We have previously place complaints but nothing being done to fix issue. Was given # to main office no answer and mail box full and at local office no answer!
  • AK
    appala kolli
    Dec 1, 2025
    5.0
    USPS here is very much courteous, provides almost excellent customer service. All the times.
  • RM
    ruben mendez
    Nov 30, 2025
    1.0
    Is been a month and have not gotten a new lock
  • JC
    Jose Castillo
    Nov 7, 2025
    1.0
    Whoever runs this post office needs to lose their job.
  • SS
    Shelly
    Oct 20, 2025
    1.0
    This post office is a joke. They are always “losing” packages or “misplacing them” the post man for our neighborhood also frequently mis delivers packages to the wrong addresses and we have to pray it’s mis delivered to someone with a conscience that will give the package back. I have had soooo many packages that i haven’t gotten and have been lost, that is money lost to me too ! Sometimes companies won’t reimburse me for the lost items ! This has been going on for years with no improvement and the manager at this location doesn’t care and just keep saying false promises of it getting better. Well it’s been four years of this and the issues keep happening in my neighborhood with delivery of packages. And God forbid i try to call this closer ion no one ever answers ! They are trying to not take accountability for their awful work. This kind of behavior makes it seem that these packages aren’t getting lost but they are stealing them for themselves. I feel hopeless that things will ever get better. They should be ashamed especially the manger of this location for not improving things

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.