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Visit your local Post Office™ at 2395 E Del Mar Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported lost or misdelivered packages, with many expressing frustration over the lack of accountability from management.
Staffing Problems
Many reviews highlighted the need for more staff, as long wait times were common due to limited personnel available to assist customers.
Customer Service
Customer service experiences varied widely; while some employees were described as friendly and helpful, others were noted for being rude and unhelpful.
Facility Condition
The post office was criticized for its poor maintenance and cleanliness, with reports of a rundown appearance and unkempt outdoor areas.
Management Concerns
Customers expressed dissatisfaction with management's responsiveness and ability to address ongoing issues, leading to a general sense of frustration.
JC
Jose Castillo
Nov 7, 2025
1.0
Whoever runs this post office needs to lose their job.
SS
Shelly
Oct 20, 2025
1.0
This post office is a joke. They are always “losing” packages or “misplacing them” the post man for our neighborhood also frequently mis delivers packages to the wrong addresses and we have to pray it’s mis delivered to someone with a conscience that will give the package back. I have had soooo many packages that i haven’t gotten and have been lost, that is money lost to me too ! Sometimes companies won’t reimburse me for the lost items ! This has been going on for years with no improvement and the manager at this location doesn’t care and just keep saying false promises of it getting better. Well it’s been four years of this and the issues keep happening in my neighborhood with delivery of packages. And God forbid i try to call this closer ion no one ever answers ! They are trying to not take accountability for their awful work. This kind of behavior makes it seem that these packages aren’t getting lost but they are stealing them for themselves. I feel hopeless that things will ever get better. They should be ashamed especially the manger of this location for not improving things
AO
Andres Otero
Oct 13, 2025
1.0
Came by an hour before closing and they had already closed. Another reason to hate this place.
L_
Liggs _
Sep 8, 2025
5.0
Been going to this usps at least 3 times a week and every time the staff has been helpful with all of my question and have even saved me money for my business. Only thing they could work on is employing more people as wait times can take a while but it’s not at fault of the employed 🙌
FG
Fry Guy
Aug 23, 2025
5.0
The employees do very well here with limited staff. The employees are also very kind, helpful, knowledgeable, and friendly. My only complaint, as stated above is that they desperately need more workers at this location. The wait times are outrageous at times due to limited staff. On Fridays and Saturdays, it is not uncommon to see literally ONE person working the entire front.
I am guessing this is what has lead to a significantly large number of negative reviews. For those warning to post more negative reviews, remember it is not the Postal Workers’ fault. Keep in mind that of the limited staff and direct your comments/ complaints to those in higher authorities, such as the Postmaster General, which, as of this writing (24 Aug 2025), David Steiner
- CDM
Google Badges: Master Reviewer, Master Photographer, Expert Fact Finder, Expert Trailblazer, Novice Director, Level 8.
24 Aug 2025
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2395 E Del Mar Blvd, Laredo?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and access other shipping and mailing services.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can usually take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require an appointment through the USPS online scheduler, though limited walk-in hours may be available.
What are the operating hours of this USPS branch?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 10:00 AM to 12:30 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search, reserve, and start your PO Box application online at the USPS website, then complete the setup in person.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for exact lobby access times.
Are there any nearby restaurants where I can eat before or after visiting the USPS?
Yes, nearby options include Laredo Taco Company, Tokyo Garden (a Japanese restaurant), and Pino Burger for convenient meals.
What nearby convenience stores or gas stations can I visit near this USPS location?
Stripes, 7-Eleven, and Valero are nearby options where you can refuel, grab snacks, or eat.
Are there any nearby healthcare providers close to the USPS location?
Yes, Planet Dental & Orthodontics, Oncology & Hematology of South Texas, and Miranda Eduardo Md Facp are nearby healthcare providers you may consider.