Brand Certified
United States Postal Service
2.8(133 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
200 N State St, Lancaster, TX
75146, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 200 N State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
133 reviews
5 stars
54
4 stars
2
3 stars
5
2 stars
4
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised specific staff members, particularly Ms. Blake, for their exceptional customer service and willingness to help.
Delivery Issues
Numerous complaints were made regarding inconsistent mail delivery, lost packages, and poor handling of deliveries.
Staff Attitude
While some staff were noted for their friendliness and helpfulness, there were also reports of rudeness and unprofessional behavior from certain employees.
Overall Experience
The post office received mixed reviews, with some customers expressing satisfaction with in-store service but frustration with delivery and communication issues.
- CLCorey LehrFeb 23, 20265.0I love our Mail Carriers. Thank you for everything you guys and gals do, it does not go unnoticed.
- OBOlivia BethanyFeb 13, 20261.0I worked late into the night, preparing my mail for a successful morning. I arrived within the first hour of business just to get rejected and harassed. As a disabled person I don't appreciate Felicia's attitude towards me and others. My body trembled from the stress. I brought only 10 packages & she refused to help me with QR codes. I told her I do not have access to a printer, why couldn't the job just get done smoothly. The anger turned into utter rudeness & avoidance. My day started so poorly because of the terrible customer service. I came for help not anger. Very hostile, cutting customers off and blatantly ignoring me without a line being there. I don't feel comfortable going to my own local post office. Born and raised here - a shame. Shoutout to the other associates there that kindly help and listen. "Thanks for being so organized and patient." the last associate told me last week. We knocked it out in 5 minutes with focus & precision. Today took 40+ minutes with her being dismissive, physically shoving my belongings aside to skip me, and overcomplicating the process. Sorry for being a customer and needing help.
- AHAmber HerndonFeb 11, 20265.0I was very satisfied with the post office clerk Felicia because she provided exceptional customer service. She carefully assisted me with my package, ensured everything was processed accurately, and took the time to walk me through the posted visual instructions in the office so I could better understand the mailing options. She was patient, knowledgeable, and efficient, which made the entire experience smooth and stress-free. Her attention to detail and willingness to guide me reflected a high level of professionalism and care.
- LLL LFeb 5, 20261.0Probably... no, the worst USPS in America. This place should be an amusement park of the worst customer service. it smells worst than a Shell gas station bathroom.
- JCJulia CarsonJan 14, 20265.0On 04/14/26 I called the Lancaster Tx post office I spoke with post office representative Mrs.Blake I explained that I haven’t received a package that was supposed to be delivered on Monday she kindly took my phone number to investigate more on locating my package called back within 10 mins problem was resolved in timely manner & Mrs.Blake was very nice and concerned you don’t find that kind of customer service anymore these days I really appreciate Mrs.Blake . Thank you J. Carson
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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