Brand Certified
United States Postal Service
2.0(286 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2110 Ranch Road 620 S, Lakeway, TX
78734, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2110 Ranch Road 620 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
286 reviews
5 stars
52
4 stars
11
3 stars
12
2 stars
7
1 star
204
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and professionalism.
Efficiency
Customers reported long wait times and inefficiencies, with many stating that they experienced delays in service and issues with package retrieval.
Lost Mail
A significant number of reviews mentioned lost or misdelivered mail, leading to dissatisfaction and distrust in the postal service.
Parking Issues
Several customers noted inadequate parking availability, often due to employees occupying customer spaces, making visits inconvenient.
Mixed Experiences
While many reviews were negative, a few customers did report positive interactions with specific staff members, indicating some variability in service quality.
- NNNuStoicFeb 17, 20261.0The two women working the front this morning are miserable and give awful service. They make stuff up just to give people a hard time. I had 6 packages and the large black woman with too much makeup and giant thick glasses said she could only process 5, then you had to go to the back of the line and wait again. Hilarious because there was nobody in line. LMAO. Been going into the post office mailing stuff for over 30 years, never heard that.
- TITiffany IbarraFeb 11, 20261.0This place is a joke! If i could give negative stars i would. They NEVER answer the phone and the staff, I have never encountered such RUDE and disgusting customer service behavior in my life. If you are able to go to a different post office I would highly recommend doing so!
- RRRez RaFeb 2, 20265.0I love the professionalism and fast services in this station. It has never taken me more than 10 minutes to wait there. I wish their parking lot were larger . Lovely staff with great and polite attitude .
- KKkaylakouponsJan 21, 20261.0I always have the WORST customer service experiences at this USPS location. Today when I went in at 4:50pm after work (they close at 5pm) I was told I needed to hurry to fill out the written shipping label because "their systems automatically shut down at 5pm" which was a complete lie - I've seen people getting helped after 5pm before. Then on the purchase screen for my large package there was a $45, $55 and $65 option for shipping my large, fairly heavy box. The employee automatically selected the priority $55 option for me and when I said "wait - I want the USPS ground advantage for $45" she refused and told me I would have needed to print out my own label if I wanted that shipping option (again completely false - USPS can print out USPS ground advantage labels for you). Seriously - if you can go to any other USPS location PLEASE do. I'm here every couple of weeks and the workers here act miserable 100% of the time and will treat you with disrespect.
- CNCameron NeckersJan 12, 20261.0USPS is almost always a horrible experience, they couldnt even mail me my new driver's license from the DMV for over a year because it continuously, no matter what I did, was returned to sender and they couldn't even tell me why. The DMV finally suggested fedex and I got my DL immediately. 🤦♂️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2110 Ranch Road 620 S?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online, then complete their setup in person at the Post Office.
What are the hours of operation for this Post Office?
Monday to Friday: 8:30 AM to 5:00 PM, Saturday: 10:00 AM to 2:00 PM, Sunday: Closed.
Are PO Boxes accessible outside regular business hours at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
How can nearby food places benefit me when visiting the USPS?
After your visit to the Post Office, you can easily grab a meal or snack at nearby eateries like Flores Mexican Restaurant, Sonic Drive-In, or Hops and Thyme.
What nearby services can complement my visit to USPS at Ranch Road 620 S?
You can visit nearby professional services such as VisionEdge Marketing Inc or DSWebsiteDesign for business needs, or relax with beauty services at TrueLux Nail Salon or Sharkey's Cuts for Kids.
Are there any nearby retail or grocery options near this Post Office?
Yes, nearby options include H-E-B Curbside Pickup & Grocery for shopping needs and TXB (Texas Born) convenience store for quick retail purchases.
Brand Certified Facts from United States Postal Service
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