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Visit your local Post Office™ at 2110 Ranch Road 620 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
282 reviews
5 stars
51
4 stars
11
3 stars
12
2 stars
7
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and dismissive attitudes.
Mail Delivery Issues
Frequent complaints about lost mail, misdelivered packages, and delays in receiving mail were reported, leading to significant customer dissatisfaction.
Long Wait Times
Customers often experienced long wait times, both for service inside the post office and for package pickups, with some waiting over 20 minutes without assistance.
Staffing Problems
Several reviews mentioned that the post office appears to be short-staffed, contributing to poor service and long lines.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating that experiences can vary significantly.
- TBTracy BarmanAug 29, 20251.0If I could give negative stars I would give -1000 stars. This is undoubtedly the worst post office ever!!!! How do we fix this? Who do we contact to get action? We bought a duplex there 4 months ago and have yet to be able to get our mail! The post office gave us new keys and said they would have our boxes( which, by the way, we have no idea what the numbers of our boxes are) changed to match these keys in 2 weeks. We tried every box 2 weeks later and we were able to open one box that had mail for a different address, not ours. After multiple visits to the rude postal workers, we have no keys and no idea when we will ever get them. Meanwhile, our mail and packages sit somewhere. Truly pathetic customer service!!!
- JAjoe areddyAug 5, 20251.0I have a slip to pick up a package, so I walked into the lobby and hit the buzzer in the designated area. No one came to the door for over four minutes. So I simply asked the employees helping people in the ‘regular’ line if there was anybody in the back that would be answering my buzz. Without looking at me, he said, “have you seen me move?“. I wasn’t exactly sure what that meant, so I simply repeated, “I’m just trying to figure out if I’m wasting my time in line”. He repeated, “have you seen me move, I’m helping people in my line”. I then began to think that maybe he would be the one to get my package, but he had already helped all of the people who were in his line when I walked into the lobby. So if he was supposed to be working in the back also, he should have helped me by this point. I buzzed four more times, no one ever came, and I left 10 minutes after arriving with no package in hand. I told him thank you for the GREAT customer service as I walked out the door. Unbelievably Pathetic service. He clearly had no interest in being helpful in any way.
- SOSusan OshanaJul 31, 20252.0At our community mailbox for the street, the out going mail slot has been full for several weeks. No one can out out going mail in it. Some had put a letter to mail out but it has not moved! I am guessing some of my missing mail is probably in there too!!
- CAChase Von AchJul 30, 20251.0THE WORST POST OFFICE I HAVE EVER BEEN TO ALL THE STAFF ARE RUDE AND HAVE ATTITUDES AND TREAT PEOPLE BADLY INTENTIONALLY
- GDGianna DeJacimo-McGoughJul 19, 20251.0Lost my package and never answer their phone.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2110 Ranch Road 620 S?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online, then complete their setup in person at the Post Office.
What are the hours of operation for this Post Office?
Monday to Friday: 8:30 AM to 5:00 PM, Saturday: 10:00 AM to 2:00 PM, Sunday: Closed.
Are PO Boxes accessible outside regular business hours at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
How can nearby food places benefit me when visiting the USPS?
After your visit to the Post Office, you can easily grab a meal or snack at nearby eateries like Flores Mexican Restaurant, Sonic Drive-In, or Hops and Thyme.
What nearby services can complement my visit to USPS at Ranch Road 620 S?
You can visit nearby professional services such as VisionEdge Marketing Inc or DSWebsiteDesign for business needs, or relax with beauty services at TrueLux Nail Salon or Sharkey's Cuts for Kids.
Are there any nearby retail or grocery options near this Post Office?
Yes, nearby options include H-E-B Curbside Pickup & Grocery for shopping needs and TXB (Texas Born) convenience store for quick retail purchases.