With a focus on the community of small businesses and consumers, Staples in Lake Worth, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Numerous reviews highlighted poor customer service, with employees being described as rude, unhelpful, and lacking respect for customers.
Efficiency
Many customers reported long wait times and inefficient service, particularly during busy periods, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and excellent service.
Product Availability
Customers noted that while the store has a good inventory, there are frequent issues with stock levels and product availability.
Store Condition
Several reviews mentioned cleanliness issues, particularly in the bathrooms, and an overall outdated feel of the store.
LJ
Lori Jones
Dec 29, 2025
1.0
While I was waiting in line to return an Amazon package an older man who was in the wrong line got upset with the Staples employee. Instead of trying to solve his problem she was very ugly as was the older man. Being an employee she did not handle him with respect. After he left the employee told the person in front of me, “I have half the mind not to process his return”! This is not acceptable even if the older man was in the wrong. I found the manager and explained what happened. Her response was that’s not like that employee. She then got on a radio and ask for assistance at the front. She didn’t even go up there herself.
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Steve Crow
Dec 11, 2025
2.0
The young black girl working the Amazon return area with the ear buds in might be the worst customer service I've had in years. Terribly rude, probably more apt to work in construction or something, definitely not with the public.
JC
Justin Case
Dec 8, 2025
1.0
This is the rudest staples I have ever been in. Their website says they do FedEx and when I asked the lady about getting a FedEx envolpe I felt like I was a child getting scolded and the only thing she did was point to padded envolpes. If your going to be rude try getting someone to update your website!
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Paul Swindle
Dec 2, 2025
1.0
I returned amazon pkg and they never returned it. I noticed others are experiencing the same problem with staples. Thieft or incompetence, either way I'm out money.
AW
Andrew Webber
Nov 30, 2025
1.0
Store was totally empty. I brought in a few Amazon returns. She let out a sigh when she saw me and then very slowly started packing up (presumably full) collection boxes for Amazon returns. Then she decided to do another one. The line is building up...maybe 5 returns behind me now and we still haven't started the transaction. Then she takes those boxes to a cart, and starts building 2 more boxes. The line is wrapping aroynd to the front door. This is the stuff you do when the store is slower...not when it starts to get busy smh 🙄
She threw the returns into the box without any care at all, possibly damaging some of the finer electronics. Completely ridiculous!
Zero customer service skills/friendliness. This worker does not want to be here and is making your customers pay for it by intentionally dragging her pace.
Can I recycle electronics and ink cartridges at Staples in Lake Worth?
Yes, Staples provides recycling for electronics, ink cartridges, and batteries.
What brand products are available at Staples Lake Worth?
Staples offers products from brands like Amazon, Avery, Dell, HP, Logitech, Microsoft, Apple, Epson, and more.
Are there restaurants near Staples in Lake Worth where I can eat?
Yes, nearby restaurants include Elliott's Ice House, Applebee's Grill + Bar, Jack in the Box, Arby's, Cicis Fort Worth, Wendy's, and Taco Bueno, which you can visit before or after shopping at Staples.
Is there a UPS shipping center close to Staples for convenient shipping needs?
Yes, UPS Alliance Shipping Partner is nearby, allowing customers to easily access UPS services in addition to Staples' own shipping options.
Are there other convenient services near Staples in Lake Worth?
Yes, nearby services include Amazon Locker - Anim for package pickup, Max's E Z Mail for shipping and notary services, and Albertsons Pharmacy for healthcare needs.