The UPS Store

4.7
146 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6504 in La Vernia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
14414 US Hwy 87 W, La Vernia, TX
78121, United States

Hours

Reviews

4.7
146 reviews
5 stars
134
4 stars
1
3 stars
1
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting their willingness to go above and beyond.

Efficiency

Customers frequently mention the quick and efficient service, noting minimal wait times and prompt assistance.

Quality of Work

The printing and packaging services are highly regarded, with many reviews commending the quality and attention to detail.

Mixed Experiences

While most feedback is positive, there are a few reports of negative interactions, particularly regarding pricing and service flexibility.
  • TF
    TG Farms
    1 day ago
    5.0
    Remie did a superb job going above and beyond for me on some printing work I needed done. She took extra time to correct some formatting issues to ensure my documents were correct. Thank you!
  • AA
    Amanda
    Dec 30, 2025
    1.0
    I saw customer was nice the way he addressed the worker and the attitude the worker was not acceptable. He was very rude not the way to handle the job. If somethings bothering you please don't take it out on your customers. I Don't think I want to come here anymore. Your comment about being in line ok but as you are stating that your attitude was not as described i simply heard you being rude and very passive aggressive about it. You just commenting/arguing with customer just proves that your attitude is what I said. So me and my friends who's use ups will be taking our business elsewhere and reporting you to the BBB. This is where this conversation ends and I will no longer be replying to you. You have a great day and a happy new years.
  • MC
    Michaela Cowin
    Dec 30, 2025
    1.0
    Horrible service I was in there and a Amazon worker was doing his job and the so-called owner as he was saying to the Amazon worker. Had an attitude so much that was disgusting. I will be canceling my PO Box and more due to this. How can you treat people like that?
  • JF
    Jennifer Fontenot
    Dec 23, 2025
    5.0
    ABSOLUTELY AMAZING STAFF!! I Had to overnight a package and I miss the daily cut off to San Antonio. The manager was kind enough to keep the package there until the next business day for pick up. Also, this was no ordinary package, this was medicine that requires refrigeration. Huge thanks to the store manager Matt for all his kindness and going out of his way. I’m a frequent customer at this UPS store and everyone there is absolutely professional, kind and truly amazing.
  • HG
    Hannah Garcia
    Dec 17, 2025
    1.0
    Came to return something from Amazon, had my item in a separate cardboard box, and the manager, or whoever the oldest person is there, was extremely rude, telling me that he was going to charge me to put my item - which was already in a separate cardboard box - in another cardboard box “or bag.” Warning: they charge you a ridiculous amount for packaging. I would’ve been more accepting of the price to put my small item (literally could fit in the palm of one’s hand) in more cardboard packaging if the man didn’t have such a nasty attitude. You’re better off picking up any kind of packaging from Dollar Tree for $1.50 than paying them to do hardly anything.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in La Vernia offer?

The UPS Store #6504 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.