The UPS Store

4.2
544 reviews
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Business Details

5401 S FM 1626, Kyle, TX
78640, United States
(512) 262-0045
https://locations.theupsstore.com/tx/kyle/5401-s-fm-1626
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6110 in Kyle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kyle Marketplace Near Heb Plus.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
5401 S FM 1626, Kyle, TX
78640, United States

Hours

Reviews

4.2
544 reviews
5 stars
421
4 stars
7
3 stars
9
2 stars
14
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond, particularly highlighting employees like Trent, Vincent, and Mia.

Inconsistency

Some reviews noted poor customer service experiences, particularly regarding responsiveness and professionalism from certain staff members.

Efficiency

Customers frequently mentioned quick and efficient service, with many noting minimal wait times and fast processing of their requests.

Notary Services

Several customers expressed frustration over the store's failure to provide notary services despite it being advertised.
  • TG
    Toni Gray
    3 days ago
    1.0
    Hello, I visited this location earlier this morning to return a work phone for my employer, Alorica. When I arrived at the counter, I informed the associate of the company name. He appeared unfamiliar with it and repeatedly responded with “what,” rather than attempting to look it up in the system or offering assistance. His demeanor and lack of effort made me feel uncomfortable and embarrassed. To ensure I had the correct information, I stepped aside to check my records and contacted my manager. She confirmed that all that was needed was the company name, Alorica, along with my employee ID number. I then returned to the line. I was assisted next by another associate (dark hair, appeared slightly older), who was very polite and professional. Although he was also unfamiliar with the company at first, he made the effort to enter the information into the system, and Alorica immediately appeared. He was patient, respectful, and genuinely willing to help. I would like to sincerely thank this associate for providing excellent customer service and going the extra mile. Unfortunately, the initial interaction made me feel embarrassed in front of other customers, which could have been avoided with a more courteous and helpful approach.
  • SB
    Stephen Bianes
    Jan 5, 2026
    5.0
    Employees here are so efficient and so polite. Thank you so much.
  • WH
    Whitney Hall
    Dec 26, 2025
    5.0
    GABRIEL (GABE) From the ups store in kyle texas. Working friday the 26th of dec 2025 at 1p.m. He was super helpful and nice! Thank you so much, I had no idea what I was doing!
  • AB
    Anthony Brawley
    Dec 21, 2025
    1.0
    The guy working was very rude and non chalant! He saw I had 3 heavy boxes in my hand and wouldn’t allow me to sit them down. He then asked for and order number and and wouldn’t be patient to allow me time to find it. I won’t be back to this location as long as he works there:
  • AB
    Amber B
    Dec 16, 2025
    5.0
    Trent was super awesome, very helpful!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store #6110 in Kyle?

The UPS Store #6110 in Kyle is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.