The UPS Store

4.2
537 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6110 in Kyle offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kyle Marketplace Near Heb Plus.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
5401 S FM 1626, Kyle, TX
78640, United States

Hours

Reviews

4.2
537 reviews
5 stars
416
4 stars
7
3 stars
9
2 stars
14
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Trent, Vincent, and Mia for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service provided, with many experiences highlighting fast processing times for shipping and printing.

Professionalism

While most reviews highlighted positive interactions, there were some complaints regarding unprofessional behavior from certain staff members, particularly in handling mistakes.

Service Availability

Some customers expressed frustration over the inconsistency of services offered, such as not providing notary services despite being listed online.

Teamwork

Reviewers appreciated the collaborative effort of the staff, noting how well they worked together to manage busy periods and assist customers.
  • HB
    Hannah Berg
    5 days ago
    5.0
    I stopped in with an assortment of gifts that were overflowing the box I’d brought, and Trent went above and beyond to help me. He took the time to figure out exactly what size box would work best and then packed everything with real care, even the heavy glass jar that could easily have damaged the other items. He taped and secured the box thoroughly for international shipping (even though I was sending it via the Post Office to save money), and his experience and professionalism were obvious at every step. I left feeling completely reassured and grateful for the quality of his work. Highly recommended!
  • AC
    Ashley Cecchetti
    6 days ago
    5.0
    I love this UPS store! Jessica and her team always go above and beyond. I have used them for printing signs for our school functions, cards for my 9 year old son’s art fair, and regularly go here for Amazon returns 🙈. We live closer to a different UPS but my preference is to drive to this one solely because of the exceptional customer service.
  • EG
    Edgar Granados
    Nov 18, 2025
    5.0
    I went to deliver a package a couple weeks ago and Gabe was really cool and nice, he walked me through the future timeline of my package and answered my concerns. Overall, great interaction and great dude!
  • TE
    Ti Ellis
    Nov 14, 2025
    5.0
    Joe and Jessica were so helpful. The whole staff is always pleasant and friendly. Thank you store 6110 for your kindness
  • JV
    Jessica Valencia-Fagot
    Nov 14, 2025
    1.0
    I’ve had a mailbox at this UPS Store for over a year, and the most frustrating part of my experience has been trying to call and check whether I have mail. The phone is answered less than 5% of the time. I initially assumed the staff must be very busy, but whenever I actually drive to the store, I often see employees on their phones, chatting, or using the computer with no customers waiting. I’ve tried calling at all different times of day, hoping it was just bad timing, but the result is always the same — almost no one answers. It’s extremely frustrating to make unnecessary trips just to find out there’s no mail, especially when a quick phone call could prevent that. After having this mailbox for over a year, this has become a consistent issue, and I really hope the store improves its responsiveness and customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store #6110 in Kyle?

The UPS Store #6110 in Kyle is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.