Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4025 Feather Lakes Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4025 Feather Lakes Way, Kingwood, TX
77339, United States
Hours
Reviews
2.2
330 reviews
5 stars
83
4 stars
17
3 stars
7
2 stars
11
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from certain employees, particularly a bald man with glasses, leading to a negative customer experience.
Mixed Experiences
While many customers reported poor service, some praised specific employees for their helpfulness and professionalism, indicating inconsistency in service quality.
Long Wait Times
Several customers expressed frustration with long wait times and inefficient service, particularly during busy hours.
Package Issues
There were multiple complaints regarding lost or misdelivered packages, contributing to customer dissatisfaction.
- DSDerek Schuppenhauer6 days ago2.0RUDE PUBLIC EMPLOYEES ! Dirty lobby (classic)
- RWRaquel Weir6 days ago5.0Excellent experience I have, today. The cashier was really helpful and nice! 👍
- ESEmpres SweetDec 27, 20251.0In my 48 years of life, I’ve never had such a bad experience at a post office 12/26/25. Honestly, I can’t say all the staff there has poor customer service. With the exception, of the black man that’s fair skinned w/ a bald head, who wears glasses is TERRIBLE. Unprofessional & Rude, is an understatement. I’ve never had anyone at a post office treat me the way he did. Little did any of them know, this Christmas was hard on me emotionally. This experience, the day after certainly didn’t help. Regardless, I didn’t deserve this. The man is so rude. In my opinion, he doesn’t need to work at the front counter. He was making such a big deal about the fact that my prepaid label wasn’t enough to cover the total shipping cost. I respected what he said. It wasn’t like I was asking for anything free or trying to get out of paying. I needed to have my package shipped so I could leave in peace. I was willing to pay. But, did you really have to embarrass me in front of your coworker & other customers in the store? WOW… Even though, I was willing to pay he still wouldn’t let it GO. If I ever were to return back this location again I don’t want him assisting me. He truly needs to work in the back not at the front of the store. He lacks professionalism & communication. I DO NOT recommend this location. One rotten apple can spoil the entire crew. It had to be a bad experience for me cause, typically I don’t take the time to leave reviews
- MAMoises ArguetaDec 8, 20251.0Came in for a walk in appointment at 1:52 pm when it's supposed to be from 1 to 2 pm and the guy in the from just told me to go ahead a leave because he doesn't have time, why would they make people waste their time by putting something online and have something totally different at the store. Really disappointed
- RJRuth JohnsonDec 8, 20255.0I travel away from two closer post offices to come to this one. I've had to ship packages & handle certified letters a few times & have never had an issue with anyone. Fast & reliable. I can't & won't speak for anyone else's experience but I appreciate the service I've gotten.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4025 Feather Lakes Way?
You can send mail and packages, get money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this USPS accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the business hours of the USPS at 4025 Feather Lakes Way?
Monday to Friday, 9 AM to 6 PM; Saturday from 9 AM to 2 PM; closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, PO Boxes can be searched and reserved online securely before completing setup in person.
How much does a passport photo cost at this USPS?
The fee for a passport photo is $15.
What are some nearby places I can visit before or after visiting the USPS?
Nearby places include Orion's Fitness Boot Camp for fitness activities, Kingwood Music School for music lessons, and Westco Donuts for a sweet treat.
Where can customers find other postal locations near this USPS?
Nearby postal locations include the United States Postal Service and U S Post Office Kingwood.
Are there any health or wellness centers near the USPS location?
Yes, nearby wellness centers include Wellbridge Acupuncture and Beni Massage for relaxation and health services.
Is the USPS at 4025 Feather Lakes Way accessible for checking PO Boxes after hours?
Most USPS locations offer 24/7 access to their PO Boxes in the lobby, but access hours can vary. It's best to check with this specific Post Office.