Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2219 in Kingwood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Randalls Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
129 reviews
5 stars
63
4 stars
4
3 stars
3
2 stars
2
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees like Jason and Abby received high praise for their friendliness and efficiency, while others were criticized for rudeness and lack of professionalism.
Efficiency
Customers noted that service can be slow, especially during peak times, with long lines and understaffing being common complaints.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to adhere to posted hours, leading to customer frustration.
Staff Attitude
While some staff members were described as friendly and helpful, others were reported to be rude and dismissive, impacting overall customer experience.
Store Hours
Frequent complaints about inconsistent store hours and early closures, causing inconvenience for customers.
- KEKrystel Eden6 days ago5.0I’m here nearly every day, and Jason and his crew are always friendly and helpful. Even with rude customers, they stay patient and provide excellent service.
- CTCynthia TijmesNov 3, 20255.0Eric & Kevin are amazing at fulfilling the needs of customers. They are helpful and efficient when we are in a hurry to get our packages out in a timely manner. Thank you for the excellent customer service at our Kingwood location.
- VGValeria GomezOct 31, 20251.0Jason needs an attitude adjustment real quick. The way he speaks to customers is absolutely appalling the biggest attitude while on the phone with ups customer support to see about shipping something out of the country. I wasn’t even the customer he was assisting but I felt so sorry for the gentleman who was being treated so poorly by Jason. This UPS store should be ashamed of themselves.
- AKalexa kuehlOct 30, 20255.0Amazon had a very tricky return. They patiently helped me navigate it successfully with Amazon. Locations with asicuates who actually help keep us coming back. Hats off Kingwood location
- LLLisaOct 17, 20255.0I had to return two large barstools, and Abby made the whole process absolutely effortless. Even though it was after 6 p.m. on a Friday, she was still warm, patient, and genuinely kind. Her professionalism stood out—she handled everything with skill and a smile, and it was clear she takes real pride in helping customers. Abby’s customer service was exceptional from start to finish—efficient, friendly, and reassuring. I left feeling grateful for her help and impressed by her upbeat attitude at the end of a long day. Highly recommend this UPS Store thanks to Abby’s outstanding service! Thanks, Abby.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2219 in Kingwood offer?
The UPS Store #2219 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #2219?
The UPS Store #2219 is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:30 AM to 3:30 PM.
Is The UPS Store #2219 open on Sundays and holidays?
Yes, it is open on Sundays from 10:30 AM to 3:30 PM. Hours may vary on holidays, and the store is closed on some specific holidays such as November 27, December 25, December 31, and January 1.
Where is The UPS Store #2219 located in Kingwood?
It is located at 4582 Kingwood Dr, Ste E, Kingwood, TX 77345, inside the Randalls Shopping Center.
How can I contact The UPS Store #2219 for inquiries or service requests?
You can contact The UPS Store #2219 by phone at +1 281-360-6868 or email at store2219@theupsstore.com.
What payment options are accepted at The UPS Store #2219?
The store accepts various payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places customers can visit before or after using The UPS Store #2219 services?
Yes, nearby places include Randalls Shopping Center for groceries, Hin's Garden (a Chinese restaurant), Palm Beach Tan salon, and Three B's Grill for dining options, which customers can visit before or after their store visit.
Can I find additional business services near The UPS Store #2219?
Nearby you can also find professional service providers like Bridging The Gap Life Coaching, Shred Nations for shredding services, and marketing agencies such as ProEngage Local and ACTWD.
What nearby health and wellness options are available near The UPS Store #2219?
Close by you can find wellness services such as FLOSS dental office, Massage Heights spa, and Results Physiotherapy Kingwood for physical therapy.
Does The UPS Store #2219 provide mailbox rental and shipping supplies?
Yes, The UPS Store #2219 offers mailbox rental services as well as office products, mailing supplies, moving boxes, stamps, and postage.