Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2219 in Kingwood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Randalls Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
144 reviews
5 stars
76
4 stars
4
3 stars
4
2 stars2
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff like Jason and Abby, there were significant complaints about rudeness and poor attitudes from certain employees, particularly a short-haired woman.
Efficiency
Customers noted that service can be quick and efficient, especially during busy times, but there were also complaints about long wait times and understaffing, leading to frustration.
Store Hours
Multiple reviews highlighted issues with the store not adhering to posted hours, with customers arriving during expected open times only to find the store closed.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to address employee behavior, contributing to a negative customer experience.
- JLJames Looney5 days ago5.0Madeline is very polite, helpful and efficient. She provides excellent customer service and always has a smile on her face. She doesn’t get rattled when a challenging issue arises and is patient. Madeline is a valuable asset to this UPS establishment.
- RWR Wolfe5 days ago5.0Madeline was amazing! She was extremely efficient, helpful, and made the whole process seamless. I had a great experience today—definitely five stars for the top-notch service!
- JKJMSM - Kingwood5 days ago3.0Not an efficient operation on most days. Some employees treat Customers as they are a burden to their activities. Management should consult Chick-fil-A training program to improve their client facing capabilities and business effectiveness / efficiencies!
- RTRoss TaylorDec 30, 20251.0My wife brought in an item 1 hour before closing tonight and the employee said "we are closing soon so I cant help you." She ended up driving it to the location in the front od kingwood and the gentleman was helpful. Whoever is working at this location needs some training.
- AMAnnette MoralesDec 30, 20255.0We had a Wonderful experience!!! Jason the manager was awesome!!! We had to return three iPhones and he knew exactly what to do.The whole entire staff gave us Great customer service!!!Will definitely be our UPS store from now on!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2219 in Kingwood offer?
The UPS Store #2219 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #2219?
The UPS Store #2219 is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:30 AM to 3:30 PM.
Is The UPS Store #2219 open on Sundays and holidays?
Yes, it is open on Sundays from 10:30 AM to 3:30 PM. Hours may vary on holidays, and the store is closed on some specific holidays such as November 27, December 25, December 31, and January 1.
Where is The UPS Store #2219 located in Kingwood?
It is located at 4582 Kingwood Dr, Ste E, Kingwood, TX 77345, inside the Randalls Shopping Center.
How can I contact The UPS Store #2219 for inquiries or service requests?
You can contact The UPS Store #2219 by phone at +1 281-360-6868 or email at store2219@theupsstore.com.
What payment options are accepted at The UPS Store #2219?
The store accepts various payment options including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places customers can visit before or after using The UPS Store #2219 services?
Yes, nearby places include Randalls Shopping Center for groceries, Hin's Garden (a Chinese restaurant), Palm Beach Tan salon, and Three B's Grill for dining options, which customers can visit before or after their store visit.
Can I find additional business services near The UPS Store #2219?
Nearby you can also find professional service providers like Bridging The Gap Life Coaching, Shred Nations for shredding services, and marketing agencies such as ProEngage Local and ACTWD.
What nearby health and wellness options are available near The UPS Store #2219?
Close by you can find wellness services such as FLOSS dental office, Massage Heights spa, and Results Physiotherapy Kingwood for physical therapy.
Does The UPS Store #2219 provide mailbox rental and shipping supplies?
Yes, The UPS Store #2219 offers mailbox rental services as well as office products, mailing supplies, moving boxes, stamps, and postage.