United States Postal Service

2.2
124 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2403 W Stan Schlueter Loop to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2403 W Stan Schlueter Loop, Killeen, TX
76549, United States

Hours

Reviews

2.2
124 reviews
5 stars
29
4 stars
5
3 stars
5
2 stars
7
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to uncomfortable experiences for customers.

Delivery Issues

Many customers reported problems with package deliveries, including lost packages and delays, causing frustration.

Wait Times

Customers frequently mentioned long wait times and insufficient staffing, resulting in a poor service experience.

Mixed Experiences

While some customers praised the helpfulness of certain employees, others consistently reported negative interactions, indicating inconsistency in service quality.

Operational Hours

Several reviews noted discrepancies in posted hours and actual opening times, leading to customer inconvenience.
  • JF
    James Fuller
    1 day ago
    4.0
    Good post office
  • TH
    Tran’s Hardware
    Nov 18, 2025
    5.0
    I’ve been here a few times now and I’ve honestly had a good experience all times.
  • KE
    Katie Early
    Sep 29, 2025
    1.0
    Jeanette and the lady working with her are some of the rudest ladies. They get mad at you bc they can’t follow instructions. Lose the attitude.
  • DD
    Devin Dixon
    Aug 18, 2025
    1.0
    The lady at the front desk was rude!!!!!! She starts judging what I was wearing rather than help me ship my package! I left feeling so uncomfortable. Im here to ship my package not worrying about my clothing! So rude!
  • CW
    Camari Williams
    Aug 7, 2025
    1.0
    I came to pick up a package that was sent to my P.O. Box, the lady at the front was extremely rude to me. She told me I wasn’t listening to her & that the conversation was done.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.