Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3100 S W S Young Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
264 reviews
5 stars
51
4 stars
8
3 stars
10
2 stars
12
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and helpful staff, but many customers reported rude or unprofessional behavior from certain employees.
Delivery Issues
Numerous complaints about misdelivered packages, lost mail, and failure to deliver items as promised.
Facility Conditions
Customers expressed dissatisfaction with the cleanliness and maintenance of the post office, describing it as dirty and poorly managed.
Communication Problems
Many customers reported difficulties in reaching the post office by phone, with calls often going unanswered or being abruptly disconnected.
Overall Experience
While some customers had positive experiences, a significant number expressed frustration and disappointment with the service quality.
- EGElizabeth GatelyDec 18, 20255.0Very friendly! Helped me in the busy Christmas season! Thank yall!
- CLCedrick LewisNov 10, 20251.0This office has consistently delivered my mail to the wrong house for weeks. Have no problems with my Mon-friday mailman but my weekend one just cant seem to get it right. Been SOL multiple times when ive needed a package on a weekend, cant call because the office is closed when I get home, and is also closed sundays.
- AWAshley WilsonOct 8, 20255.0Tae was a very helpful worker. He was a le to give me a wonderful experience..very welcoming and kind.
- KGKarleigh GriffithSep 30, 20255.0I’m very happy with this office. I came in having to send 4 packages overseas. The process for one is already a lot to do for them. Well after Cory finished the 4th package, the system froze and wouldn’t let him do anything. Unfortunately we had to restart the process all over again. Cheryl Took over from Cory and she was amazing. Despite the stress and annoying process and situation, Cory was still cracking jokes, didn’t get irritated or show it and Cheryl was very quick and polite as well. Both very nice, amazing, and respectful people. Definitely will be coming back to this office in the future!!!
- LLLynnSep 13, 20255.0The self service option is great.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3100 S W S Young Dr?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access various shipping and mailing services.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday through Friday, it is open from 8:30 AM to 5:00 PM; Saturdays from 8:30 AM to 1:00 PM; and closed on Sundays.
How much does it cost to get a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at this Post Office and how do I reserve one?
Yes, you can reserve a PO Box online by visiting https://www.usps.com/manage/po-boxes.htm and complete the setup in person with valid ID.
Does this Post Office offer 24/7 lobby access to PO Boxes?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so please check with this location specifically.
What nearby services might be helpful when visiting this Post Office?
Nearby professional services include Joe Finney Photography for passport photos, and Compass Process Servers for notary and process serving needs.
Are there other nearby Post Offices around this location?
Yes, Copper Mountain Station Post Office and another United States Postal Service branch are near this location for your convenience.
What healthcare facilities are located near the Post Office at 3100 S W S Young Dr?
Nearby healthcare providers include Beleza Medspa, Select Physical Therapy, Solomon Orthodontics, and Scott & White Mental Health Clinic - Killeen, among others.