Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 300 N 10th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
361 reviews
5 stars
55
4 stars
12
3 stars
13
2 stars
11
1 star
270
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unprofessional behavior from staff, particularly during passport services.
Delivery Issues
Customers frequently report problems with package deliveries, including misrouted packages and lack of communication regarding delivery status.
Mixed Experiences
While many reviews express dissatisfaction, a few customers noted positive interactions with specific employees who provided helpful service.
Long Wait Times
Customers often mention long wait times for service, especially for passport applications, leading to frustration.
- IIizaberuイザベルJan 3, 20261.0Guy named Mike here was very rude and unprofessional. Speaking to my mother very nasty saying she doesn’t have a place to talk about their workers being nasty towards customers even tho my mom had many manger jobs. They definitely need retraining. Don’t recommend going here unless you want nasty attitude
- GRGwendolyn Raspberry-RylandDec 30, 20253.0They always deliver my packages and do as I say by knocking on the door to make sure my package is delivered
- EBExcalibur “excalibur1812” BladeDec 24, 20251.0The worst ever. I get packages re-routed all over the country after it arrives at Killeen post office. It'll say out for delivery, then it shows up an hour later in Evant, 60 miles from Killeen. Then they sent it back to Austin where it takes days more. Then it's up in Dallas, then back down to Austin distro center. Then it shows sitting at the Killeen post office for another week. When you call them and question them, they hang up on you. Rudest workers in the world. Then they get an attitude when you're frustrated that your package is 2 weeks late after being routed all over the state. No apologies or anything. And we wonder why shipping costs keep going up and up. We're having to pay for 5x the trips that it's needed to ship a package. Lordy, the headaches these people have caused me for over 30 years now. Now I can see why people go "postal".
- DLDivine LightDec 15, 20251.0The customer service today 12/15/25 was unbelievable. The woman working the counter (with gray dreadlocks) was so rude to customers. I was in shock how she told the customer I DO NOT CARE. Moore was also rude. Both had rude comments at the counter. This is customer service, if you hate your job then just quit!!! Wont be coming back here, zero stars 👎🏾👎🏾
- SBSabria BaeDec 11, 20251.0The woman with the dreadlocks working the front desk doing the passports needs to be fired immediately. She has the worst attitude and is extremely aggressive to the patrons for absolutely no reason. I did extensive research when getting my son‘s passport because I have full legal custody of my son and when I came to do the application she looked over my paperwork and my custody documents and told me flat to my face that my application would not get approved and that I should not go through with submitting it. I told her to submit it because I did my research and what I had was correct and she had a full-blown attitude and did it reluctantly. Needless to say my son got his passport approval with zero issues. When I got the approval, I went back to the post office to tell her to her face that working at a post office you should be well informed of the guidelines and policies in place for situations like this, because if I can even do my own research online at home and get the correct information yet you don’t have the correct information is completely asinine and ignorant. To play the god role and tell someone definitively that it will not get approved is crazy. My heart goes out to any another female who is a sole custody parent who has already dealt with the anxieties and uncertainties of the legal system who then have to go through this stupid woman and make you feel like you have no rights again when you’re literally just wanting to give your kid the world is actually evil.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 300 N 10th St, Killeen, TX?
This Post Office offers mail sending and package shipping, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can typically process passport photos by appointment.
What are the operating hours of the United States Postal Service at 300 N 10th St?
Monday through Friday, the Post Office is open from 8:00 AM to 5:00 PM. On Saturdays, it is open from 8:30 AM to 1:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person. Online reservations can be made at the USPS PO Box management website, and you will complete the setup in person at the Post Office.
Is 24/7 access available to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with the local Post Office for specific lobby hours.
Are there any nearby places I can visit after taking care of my postal needs?
Yes, nearby you can visit the Twice As Funny Comedy Lounge for entertainment, or enjoy a meal at Gyro Stop, a Mediterranean restaurant.
Is there a nearby place where I can shop for arts and crafts materials?
Yes, Black Orchid, a fabric and arts and crafts store, is located nearby, perfect for shopping after your visit to the Post Office.
Where can I find other postal or shipping services near this location?
Nearby there are other Post Office locations such as US Post Office and Post Office-Killeen, which offer postal services in the area.
Are there financial services close to the United States Postal Service here?
Yes, World Finance and Gold Star Finance Loans and Tax Service are nearby if you need financial service or loan assistance.