Brand Certified

The UPS Store

3.3

(145 reviews)

Get Directions Call Website

Business Details

2809 W Stan Schlueter Loop, Killeen, TX

76549, United States

(254) 616-5743

https://locations.theupsstore.com/tx/killeen/2809-w-stan-schlueter-loop

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #6165 in Killeen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

DeliveryNot available

Location

The UPS Store

2809 W Stan Schlueter Loop, Killeen, TX

76549, United States

Get Directions

Hours

Monday9:00 AM - 7:00 PM

Tuesday9:00 AM - 7:00 PM

Wednesday9:00 AM - 7:00 PM

Thursday9:00 AM - 7:00 PM

Friday9:00 AM - 7:00 PM

Saturday9:00 AM - 5:00 PM

Sunday12:00 PM - 5:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-26Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.3

145 reviews

5 stars

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.

Efficiency

Many customers appreciated the quick service and efficiency of the staff, often noting minimal wait times.

Management Issues

Several reviews highlighted poor management practices, including lack of accountability and inadequate responses to customer complaints.

Service Availability

Customers expressed frustration over inconsistent service availability, including issues with store hours and notaries being unavailable.

Pricing Concerns

There were complaints about high fees for services, particularly regarding shipping and printing costs.

AO
Abel ortiz
Feb 24, 2026
1.0
The employe Ashton was rude, lazy and start arguing with the customer for don’t print and help the customer
TH
Tran’s Hardware
Feb 20, 2026
5.0
Provided some tape for returns for free and don’t upsell me. Helped with shipping a product out as well. Love it
KJ
K Johnson
Feb 4, 2026
1.0
Went into the store this evening and the young lady Aisa was rude! I also told her while we wait on the email that I had another return and she walked off. Dominic assisted me,awesome customer service from him! I will be contacting the manager and Thank you Dominic 😊
MR
Marcus Renwick
Jan 22, 2026
2.0
They dnt have a notary on site even though they offer the service.
EE
Elizabeth
Jan 21, 2026
5.0
I’ve been here so many times over the years and I’ve never had 1 single issue. They work super fast and efficient. I’ve always been in and out so fast! I love and appreciate it!