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Visit your local Post Office™ at 500 N Kilgore St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Impossible to get anything accomplished with this branch. Have been trying for over a month to get mail delivered to my house. Have followed all steps given. Received mail for a few days and once again mail is no longer being delivered. It is being held at post office with no hold on account. No one including post master can apparently figure this out. Office is also very acoustic and when the people from upfront go to get a supervisor or post master, customers at the counter can hear them say “tell them I’m not here”.
JG
Juan Gonzalez
Aug 28, 2025
1.0
My package said "delivery attempted" on eBay. but the driver didn't even try go to my house at all. just left a missed package paper in my mailbox down the road. very poor work
SR
Sendy Rodriguez
Jul 12, 2025
5.0
Had such a great experience with obtaining our passports both from the sweet lady that did our passports and the front desk receptionist. They were both very friendly and helpful. I would recommend this postal office to everyone!!! We drove from 30 min away and we would do it again if needed. Thanks for the amazing service that was provided
VH
Vicki Hightower
Jul 4, 2025
1.0
I have never encountered such rude and obnoxious people. I have filed a complaint with post master
KH
Katie Hughes
Jun 30, 2025
5.0
Woman at the front today was so sweet and helpful. I noticed she was very attentive and friendly to everyone who walked in—very pleased to see exceptional customer service. ❤️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 500 N Kilgore St offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the Kilgore Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 4:30 PM and closed on weekends.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location; confirm with your local Post Office.
Are passport photos available at this Post Office and what is the cost?
Passport photos are available by appointment for $15 at this location.
What nearby places can I visit before or after my visit to the Post Office?
Nearby, you can visit retail stores like Big Lots, boutiques such as Ren'z Trendz - Boutique, or enjoy a meal at Subway and Burrito Shop.
Where can I find banking services close to the Kilgore Post Office?
Banks nearby include VeraBank and Kilgore National Bank, convenient for handling your financial needs during your visit.
Are there any health or beauty services near the Post Office?
Yes, you can visit Hair Fair, Blonde Salon & more, or Aesthetics by Allyson Med Spa for beauty treatments and med spa services nearby.