United States Postal Service

3.0
81 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 500 N Kilgore St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 N Kilgore St, Kilgore, TX
75662, United States

Hours

Reviews

3.0
81 reviews
5 stars
39
4 stars
1
3 stars
1
2 stars
0
1 star
40
  • RO
    Rick Oakes
    Sep 18, 2025
    1.0
    Impossible to get anything accomplished with this branch. Have been trying for over a month to get mail delivered to my house. Have followed all steps given. Received mail for a few days and once again mail is no longer being delivered. It is being held at post office with no hold on account. No one including post master can apparently figure this out. Office is also very acoustic and when the people from upfront go to get a supervisor or post master, customers at the counter can hear them say “tell them I’m not here”.
  • JG
    Juan Gonzalez
    Aug 28, 2025
    1.0
    My package said "delivery attempted" on eBay. but the driver didn't even try go to my house at all. just left a missed package paper in my mailbox down the road. very poor work
  • SR
    Sendy Rodriguez
    Jul 12, 2025
    5.0
    Had such a great experience with obtaining our passports both from the sweet lady that did our passports and the front desk receptionist. They were both very friendly and helpful. I would recommend this postal office to everyone!!! We drove from 30 min away and we would do it again if needed. Thanks for the amazing service that was provided
  • VH
    Vicki Hightower
    Jul 4, 2025
    1.0
    I have never encountered such rude and obnoxious people. I have filed a complaint with post master
  • KH
    Katie Hughes
    Jun 30, 2025
    5.0
    Woman at the front today was so sweet and helpful. I noticed she was very attentive and friendly to everyone who walked in—very pleased to see exceptional customer service. ❤️

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.