Brand Certified
United States Postal Service
2.3(285 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
520 E Vine St, Keller, TX
76248, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 520 E Vine St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
285 reviews
5 stars
76
4 stars
12
3 stars
8
2 stars
20
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or abrupt.
Delivery Issues
Numerous complaints about lost packages, misdelivered mail, and delays in delivery were noted, indicating significant operational problems.
Staffing Problems
Frequent mentions of understaffing during busy times led to long wait times and frustration among customers.
Mixed Experiences
While some customers praised individual employees for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
- CRC R3 days ago1.0This place is just horrible it has such bad service with the workers been rude. When you ask questions they always answer bad rudely. This is the second time that it has happened. I took in a package since Friday morning before 10:00 am and was told if it’s just drop off to put on the counter. It’s Monday today and my package hasn’t been Scanned yet. Does it take this long to get scanned and show shipping details?
- RGRobert GrahamFeb 19, 20265.0Love USPS!
- RRR ReeseFeb 14, 20262.0The lady with the dark hair was extremely rude. Eddie was very nice.
- VAVirgo's Alchemy (Virgo's Alchemy)Jan 15, 20265.0I don't understand how they have such a low review score, but my experience with this post office has been great. I was concerned about a few packages still showing "Pre Transit" after I saw them get picked up by my carrier the day prior. I called and spoke to a very nice gentleman who, despite the fact all I was able to do was provide him a single tracking number, put me on a brief hold to actually go and talk to the carrier. THEY BOTH were nice enough to put me at ease by saying they could confirm that my packages were safe, and just waiting to be scanned at the dock. He could have just as easily blew me off, but no, he went out of his way to try and help put me at ease. The carrier also recalled my pickup, which to me is amazing, considering how many parcels she handles daily. I really feel that if you just treat people the way you want to be treated, you'll often get the same in return. Too many people will just call up with an attitude, sarcastic, rude, and unwilling to even consider what that person has already been going through or dealing with that day. Then, when they get that same energy back, they want to complain and throw a fit. These folks do a LOT, they work HARD, and I'm very thankful they still took the time to be so nice and helpful to me. Thank you Keller USPS!!!
- AAAstro_DBJan 15, 20261.0If you are selling on eBay and using eBay standard envelope shipping, the guy at the counter will discourage you from using the eBay standard envelope shipping by claiming the envelope doesn't bend far enough if using a cardboard envelope and says you need to use ground advantage for an envelope that is less than 1/4" thickness even if the requirements listed on the eBay agreement with USPS are sufficient. They claim that the recipient will need to pay extra in shipping to pick up the envelope. Don't do service with USPS, they make it more difficult than it needs to be.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 520 E Vine St offer?
The USPS at 520 E Vine St provides mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations also provide passport photo services.
Do I need an appointment for passport services here?
Most locations require scheduling an appointment online for passport services, although limited walk-in hours are sometimes available.
What are the operating hours for this Post Office?
Open Monday to Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Are passport photos available at this location and what is the cost?
Passport photo services are available by appointment only, with a fee of $15 per photo.
How can I rent or reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online, then complete the setup in person at this Post Office with required ID.
Is the Post Office lobby accessible after hours for PO Box users?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specifics.
What nearby conveniences can I visit when coming to the USPS at 520 E Vine St?
Nearby you can visit Chocalata' Coffee & Wine for coffee or snacks, Palio's Pizza Cafe for a meal, or Texas Snow Keller for refreshing ice cream and smoothies.
Are there other post office services close to the USPS at 520 E Vine St?
Yes, Keller Post Office and USPS Collection Point are nearby, offering additional postal and package services to customers in the area.
What local businesses near the USPS could be useful for customers before or after their visit?
Customers might visit Bear Creek Property Management for real estate needs or Red Hook Creative Group for printing services near this USPS location.
Brand Certified Facts from United States Postal Service
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