The UPS Store

3.4
186 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5536 in Keller offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across Walmart Super Center (N Tarrant & N Beach Intersection).

Details

  • DeliveryNot available

Location

The UPS Store
8553 N Beach St, Keller, TX
76244, United States

Hours

Reviews

3.4
186 reviews
5 stars
98
4 stars
11
3 stars
7
2 stars
6
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, and dismissive.

Efficiency

While some reviews praised quick service, others noted long wait times and inefficient handling of packages.

Notary Services

Numerous complaints were made regarding inconsistent notary service fees and poor experiences with notary staff.

Staff Attitude

Several reviews highlighted a lack of friendliness and professionalism among employees, with some describing them as 'miserable'.

Mixed Experiences

Customers reported a mix of positive and negative experiences, indicating that service quality can vary significantly.
  • RW
    Robert Wickham
    Nov 29, 2025
    5.0
    I usually only go to these places when I have an Amazon return. And the take it. Just show them the QR code and they print you the receipt. Your done that simple.
  • LW
    Lana Warila
    Nov 26, 2025
    5.0
    Courteous employees and fast service, in and out within minutes.
  • CM
    Corina Massara
    Nov 17, 2025
    1.0
    I have had nothing but the worst experience going into this store on more than one occasion. Just before Halloween I went in the store and I tried to mail packages to an army base which apparently the staff was either not trained on how to do or their computer systems do not do. I have mailed out to the Army many of times through different mailing services and had absolutely no issues. Today I went to mail a personal package to my daughter in Colorado where there were multiple items including undergarments. I understand everything must be weighed to decide prices but they left it on the scale after I paid the due and then continue to help five more customers while leaving said items on scale. I paid $45 and when I asked if I could watch them box them because they still had not they carried him to a back room. I again said may I please watch them box my belongings because there was also small pieces to a child's toy that's when they told me that is where they box things. Again I have mailed things out many of times and never had this many problems asking somebody to box something that I'm paying to be mailed out in front of me. I was told that it is because there was customers in the store however I did wait off to the side until there were no customers to ask for this to be done. I don't normally leave negative posts because I was in Customer Service for years and know that sometimes we all have bad days but this is two times in a row with utter disregard to helping the customer. I can guarantee this much it will be the very last time that I go to the store I don't care how close it is to my house.
  • AC
    Angela Cooper
    Nov 11, 2025
    1.0
    I do not recommend their notary services. The notary service charges are posted and state $10 for the document and $1 for each additional signature. I have used their notary services for years and this is how I was charged. Today the manager, Alex, informed me it would be $10 for each signature. Neither the manager nor the owner, Patel, were willing to honor their posted notary service fees. I do not recommend this store for any services they provide.
  • JB
    Jason Brown
    Nov 11, 2025
    1.0
    The worst notary experience ever. I have used their notary services for years and have been charged $10 for the notary of a deed and $1 for each additional signature. Today’s visit they inform me that I will be charged $10 per signature even though they only had to verify me once. Both the Manager and owner were not willing to honor their notary pricing that clearly states one document $10 and each additional signature $1. I do not recommend this store for any services especially notary services.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Keller offer?

The UPS Store in Keller offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store in Keller located?

The UPS Store is located at 8553 N Beach St, Keller, TX 76244, US, across from the Walmart Super Center at the N Tarrant & N Beach Intersection.