The UPS Store

4.3
167 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3653 in Keller offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shopping Center At Keller Pkwy (1709) And Keller-Smithfield Rd.

Details

  • DeliveryNot available

Location

The UPS Store
1540 Keller Pkwy, Keller, TX
76248, United States

Hours

Reviews

4.3
167 reviews
5 stars
131
4 stars
5
3 stars
5
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and helpfulness is overwhelmingly positive, with many customers praising individual employees for their excellent service.

Efficiency

Customers frequently mention quick service and minimal wait times, indicating a well-staffed and efficient operation.

Mixed Employee Attitudes

While many reviews highlight friendly staff, there are notable complaints about some employees being rude or unhelpful, suggesting inconsistency in employee attitudes.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding additional charges for services like emailing documents or using personal boxes.

Store Environment

The store is generally described as clean and organized, contributing to a positive customer experience.
  • JR
    Jeffrey Rios
    Nov 13, 2025
    5.0
    Friendly, fast, efficient, and convenient!
  • KR
    Kat'a-lean Rot'ar'u
    Nov 5, 2025
    1.0
    Online it said colsong at 7:30PM but on door is a paper sai 7PM Great!!! Thanks fo NOTHING UPS!
  • BR
    Barbra Rogers
    Oct 15, 2025
    5.0
    The employees working here are always nice and always know what to do. This is my go-to location!
  • AR
    Anthony Roth
    Oct 14, 2025
    5.0
    Madison did a great job getting my documents notarized quickly and professionally. She was helpful and showed courtesy when I had asked some basic questions about sending packages. Will certainly consider going here again when the need arises. Thank you!
  • SO
    SD O
    Oct 1, 2025
    3.0
    I don't think the people working there are very happy. They don't smile, they don't greet you. They don't ask you how they can help you. They ALL just stare at you while you're walking towards them. They don't even say you are welcome after you say thank you, or have a nice day when you turn to leave. So I said "Have a nice day!" and the guy just stared at me like a zombie. What is going on at this store??? It was weird.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Keller?

The UPS Store in Keller is open Monday to Friday from 7:30 AM to 7:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.