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Brand Certified

United States Postal Service

1.6
(917 reviews)

Business Details

20180 Park Row Dr, Katy, TX
77449, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20180 Park Row Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20180 Park Row Dr, Katy, TX
77449, United States

Hours

Monday7:30 AM - 5:00 PM
Tuesday7:30 AM - 5:00 PM
Wednesday7:30 AM - 5:00 PM
Thursday7:30 AM - 5:00 PM
Friday7:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

1.6
917 reviews
5 stars
103
4 stars
25
3 stars
15
2 stars
39
1 star
735
  • RC
    Rick C.
    Apr 4, 2026
    3.0
    Long lines on 2 postal workers over 1 hour in line.
  • CC
    carolyn
    Feb 27, 2026
    5.0
    Probably the nicest ladies here! Always ready to attend customers & if you have a question or confused on certain things they help out a bunch. Best postal office i’ve been to.
  • NH
    Nushrat Humaira
    Feb 14, 2026
    1.0
    No one bothers enough to check packages out and goes to the back room for chatting. Hardly any boxes were stocked but specifically all medium or large priority mail boxes were out even in their storage.
  • KV
    Kross valor
    Feb 5, 2026
    5.0
    Look for Mrs. Mary when you come here. She is the best <3
  • JR
    Jeniece Rochelle
    Feb 2, 2026
    1.0
    The office hours on Google and the USPS website state 7:30AM-5PM Monday through Friday. I have been calling this location since 7:30AM and the phone lines consistently say that I am calling outside of normal operating hours. I waited until 8AM to call again and the phone lines continue to say that I am calling outside of the normal business hours. Either the phone lines are configured inproperly or the staff at this location do not want to answer the phone lines. Either way stop false advertising and unlist the contact number if you do not want to accept phone calls.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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