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The UPS Store

3.5
(249 reviews)

Business Details

565 S Mason Rd, Katy, TX
77450, United States
(281) 578-6555
https://locations.theupsstore.com/tx/katy/565-s-mason-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4694 in Katy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Kingsland Blvd & Mason Rd In Kroger Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
565 S Mason Rd, Katy, TX
77450, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.5
249 reviews
5 stars
149
4 stars
6
3 stars
2
2 stars
10
1 star
82
  • AC
    Alexandra Contreras
    6 days ago
    1.0
    On April 6th at 6:40 PM, we visited a The UPS Store location on Mason Rd in Katy, Texas, next to 99 Ranch Market, to send several envelopes via USPS Certified Mail with Return Receipt. Unfortunately, the experience was very disappointing. The young employee who assisted us was extremely rude from the beginning. When he noticed we had nine envelopes, instead of providing proper assistance, he stated in an unprofessional manner that the cost would be $20 per envelope, without a clear explanation. This felt excessive and seemed like an attempt to avoid helping us. The overall atmosphere in the store was uncomfortable, with unfriendly customer service. This level of service is unacceptable, especially when handling important legal documents. We do not recommend this location due to poor customer service and lack of professionalism.
  • MF
    Michael Foster
    Mar 20, 2026
    5.0
    Fast friendly service! Bad reviews have to be from problem types, never never any issues with this location.
  • PP
    P P
    Mar 16, 2026
    5.0
    Ms Stacy was awesome in all my transactions!
  • AA
    Azmina Ali
    Mar 8, 2026
    1.0
    Shop shows online it’s open on Sunday till 3pm but when we got here, doors was close sign on window say on Sunday they close . These guys need to update in their online hours
  • JD
    Jocelyn Davis
    Mar 3, 2026
    5.0
    I love this UPS location!;) they always help me out if I need something extra. Very great customer service and the management is very kind and accommodating. Vanessa the manager is super friendly and this store deserves my review and 5 stars!!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Katy?

The UPS Store in Katy is open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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