The UPS Store

Reviews

• NA

  Noeline Akpudo

  Apr 1, 2026
  1.0
  I came in right before closing and spoke with a male employee who suggested I complete a change-of-address form and drop it in the mailbox. He told me I should be fine and even said “good luck.” At the time, I thought he was being helpful. However, I later realized that the process still requires ID verification, meaning submitting the form alone would not actually complete the request. So essentially, I was advised to take a step that would not work, without being informed of the required verification. That made the guidance misleading and unhelpful, especially given the time constraints. I’m not understanding why I was directed this way knowing the process could not be completed without ID verification.
• AF

  angelique flores

  Mar 31, 2026
  1.0
  Pretty rude customer service
• MA

  Margie A. (AlLife)

  Mar 12, 2026
  5.0
  My favorite UPS location. I’ve been coming here for many years and they’re always fast and excellent customer service. Great job!
• BM

  Becca McRoberts

  Feb 18, 2026
  5.0
  Package arrived perfectly with no defects or issues!
• AS

  Andrea Silva

  Jan 29, 2026
  5.0
  I am not an idiot! 💜Taylor I love this store!. It is super clean and doesn’t have that package store smell. The staff is always very helpful and friendly. I usually come in with several different needs during one visit. They are patient and DON’T MAKE ME FEEL LIKE AN IDIOT when I’m scrolling for QR codes from app to app and being ADD. Today TAYLOR was the bomb. She helped me with a smile and even said “you’re good” when my anxiety started to flare up because of all the stuff I had. I love this store and staff. They are such chill people. And most importantly they don’t make me feel stupid. Plus prices great. They really know what they are doing. Keep up the good work brothers.

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