Brand Certified
United States Postal Service
2.7(188 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5701 4th St, Katy, TX
77493, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5701 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
188 reviews
5 stars
63
4 stars
13
3 stars
11
2 stars
10
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the staff for being friendly and helpful, many others reported rude and unprofessional behavior, leading to a mixed perception of service quality.
Efficiency
Customers frequently mentioned long wait times and slow service, particularly during busy hours, although some noted that the staff worked hard to manage the lines.
Facility Issues
The post office was criticized for being too small and poorly maintained, with complaints about the lack of drop-off boxes and inadequate facilities for the volume of customers.
Delivery Problems
Numerous reviews highlighted issues with package delivery, including lost packages and incorrect deliveries, contributing to customer frustration.
- MSMatthew SimmonsFeb 15, 20261.0Packages will be marked as delivered so that they look good for their delivery contracts but really the package is delivered a few days later. It’s very frustrating!
- SSSmcdaniel67Feb 9, 20262.0Apparently it’s their policy to throw your packages into the containers
- SVShielene VJan 23, 20265.0Everyone is so kind and always willing to go the extra mile. Service is fast even when the line is long. Always a quick in and out. Reliable and efficient every time.
- SMShane McCarthyJan 12, 20265.0Gotta say, the service was actually really good today. Long lines but the lines went fast and the staff was very pleasant. I love old Katy.
- CMCarolina Nanette MinickJan 12, 20265.0I always come here to drop off my Depop packages and have my QR codes scanned! All the staff thus far has treated me with courtesy and the lines take between 1-10 mins depending on what time of day it is
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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