Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5701 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for being kind and helpful, others are reported as rude and unprofessional.
Facility Issues
Customers noted the location feels neglected, with complaints about the lack of drop-off boxes and the overall small size of the facility leading to long wait times.
Shipping Supplies
Many customers expressed frustration over the lack of available shipping supplies, particularly boxes, which has led to difficulties in shipping packages.
Delivery Problems
Numerous reviews mention issues with package delivery, including lost packages and incorrect deliveries, leading to a lack of trust in the service.
Operational Efficiency
The location is often described as slow and understaffed, with long lines and inefficient service being common complaints.
EH
Emily Hancock
Nov 18, 2025
5.0
Great service! Super fast. I was in and out in 20 minutes ordering a mailbox key.
GM
G Man
Nov 12, 2025
5.0
The best staff of any post office I have been to. Fast service even when the lines are long. Always friendly also.
SF
spencer fesmire
Nov 10, 2025
5.0
Surprisingly I only had to wait 5 minutes to get help.
AO
Ashley O'Donnell
Nov 7, 2025
5.0
Love our hometown post office and the friendly faces behind the counter!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I access at the United States Postal Service located at 5701 4th St, Katy, TX?
At the USPS located at 5701 4th St, you can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Please complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices, including this one, require scheduling an appointment for passport services through their online scheduler, although limited walk-in hours may be available at select locations.
Does this Post Office provide passport photo services?
Yes, passport photo services are available by appointment. You should book your appointment using the online scheduler in advance.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this USPS location and how?
You can rent a PO Box at this location either online by searching and reserving one on the USPS website or in person by bringing two valid forms of ID and the completed application.
Is the USPS location at 5701 4th St accessible on weekends?
No, this USPS branch is closed on Saturdays and Sundays and operates Monday through Friday from 8:00 AM to 4:30 PM.
Are there other postal services or related businesses near the USPS at 5701 4th St?
Nearby, you can find other postal service locations such as United States Postal Service and United States Post Office, which may offer additional postal services or alternative locations for your mailing needs.
What nearby places can I visit before or after visiting the USPS at 5701 4th St?
Before or after your visit, you might explore nearby attractions like Harvest Plaza park or shop at local stores such as Unique Printing 4 U for printing services or Wildflower Threads for boutique shopping.
Can nearby businesses help me with event planning or rentals when visiting the USPS at 5701 4th St?
Yes, nearby businesses like JAMS Rentals offer party supplies and rental services that could assist you with event planning needs alongside your postal errands.