The UPS Store

4.7
409 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4126 in Katy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
22136 Westheimer Pkwy, Katy, TX
77450, United States

Hours

Reviews

4.7
409 reviews
5 stars
377
4 stars
5
3 stars
2
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Tony, Jasmine, and Aidan, received high praise for their friendliness, efficiency, and willingness to go above and beyond for customers.

Convenience

Customers appreciated the store's convenient location and quick service, often noting that they could complete their tasks efficiently.

Mixed Experiences

While many reviews highlighted excellent service, there were isolated complaints about unfriendly interactions and issues with specific employees.

Professionalism

Employees were frequently described as professional and knowledgeable, contributing to a positive customer experience.

Atmosphere

The store was noted for its welcoming atmosphere, with many customers feeling valued and appreciated during their visits.
  • IB
    Ivonne Blanco
    Nov 17, 2025
    5.0
    Aidan has been exceptionally, kind, a gentleman, and very efficient. He deserves a raise!
  • RP
    Ramona Pullin
    Nov 14, 2025
    5.0
    Came here for first time to get something notarized, and was amazed at how friendly and efficient the staff (Aidan) was, plus location is easy in and out. So nice to find a place with this kind of atmosphere; owner clearly hires well and knows customer service makes a difference. Hats off!
  • BL
    Brian Lee
    Sep 22, 2025
    5.0
    I had to send a package to my friend’s dad. Mistakenly I sent it to his office address which doesn’t receive shipping lol. But Jasmine made sure to help me through the process from calling corporate, trying to track the package to make sure it didn’t get lost. The other two, R.J. And Aiden were also on the lookout to make sure this package didn’t end up going anywhere it shouldn’t be. All three were a huge help to making sure everything got smoothed out and taken care of. Customer service is just so rare these days. Thank you all Jasmine, Aiden, and R.J.
  • RM
    Rahul Mohnot
    Sep 13, 2025
    5.0
    Very convenient
  • SW
    Sherida Wilson
    Sep 5, 2025
    5.0
    Jasmine is the store manager and she’s exceptional! Always a smile to greet me and efficient to help me. I’ve had occasion to need two refunds and she handled both smoothly with no problems for me at all! I’ve been to other stores and they don’t begin to compare to her level of service!! She deserves a raise!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4126 in Katy offer?

The UPS Store #4126 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.