Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4694 in Katy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Kingsland Blvd & Mason Rd In Kroger Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
207 reviews
5 stars
116
4 stars
6
3 stars1
2 stars
9
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting individuals like Vanessa, Priya, and Cameron.
Service Speed
Numerous reviews noted the fast service provided by the staff, with many customers appreciating the quick turnaround for shipping and printing needs.
Inconsistent Experiences
While many customers had positive experiences, several reviews pointed out issues with rude staff, poor customer service, and unprofessional behavior from some employees.
Operational Issues
Customers frequently reported problems with the store's hours, including being closed during posted business hours and delays in opening.
Package Handling
There were complaints about mishandling of packages and lost items, leading to frustration and distrust among some customers.
- AZAndrew Zangirolami5 days ago1.0I attempted to have an innoculation exemption for religious reasons notarized at this location. The employee refused to notarize on the grounds of violating HIS conscience. The manager held this stance. This was a violation of my civil rights. If I were so inclined, I could and should sue the pants off the owner.
- DBDaphne BNov 18, 20251.0Extremely rude gentleman answers the phone , cuts you off when speaking.. they won’t bother to help or listen go somewhere else
- SSS.O’HaraNov 13, 20251.0Absolutely rude customer service. They can not provide their own UPS boxes for air mail and Vanessa cut me short when l asked for another location nearby. Horrible store.
- LOLaura OrcuttNov 13, 20255.0Priya is wonderful! She helps me every time I come in. She’s always so helpful w a smile on her face. Thank you Priya!
- HWHuey WNov 12, 20255.0Great service today normally when I come in as a person hot in the bar in the box in the back but or out to lunch, but this young lady Miss Stacy took really good care of me today. Such a very smooth transaction.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Katy?
The UPS Store in Katy is open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
What services does The UPS Store in Katy offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What payment options are accepted at The UPS Store?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located?
It is located at 565 S Mason Rd, Katy, TX 77450, in the Kroger Shopping Center at the corner of Kingsland Blvd and Mason Rd.
Are there any special offers available at The UPS Store in Katy?
Yes, you can save big with special offers and coupons available on their website.
Can I find real estate agents near The UPS Store in Katy?
Yes, real estate services like One Plus Realty - Teresa Scott, Tatiana Cifuentes Realtor, AMI House Buyers, Century Tree Investments, and The Motion Group are nearby for your property needs.
Are there IT service and computer repair shops near The UPS Store?
Yes, Beyond The Geek LLC, Walsh IT Group, and Over-Bytes offer IT services and computer repair nearby.
What dining options are available near The UPS Store in Katy?
Nearby dining options include LA Crawfish Katy (seafood), BF Bakery & Cafe, Asian Gourmet Kitchen, Yori Yori Katy (Korean and fast food), providing a variety of cuisines to enjoy before or after your visit.
Are there any local shops near The UPS Store that customers might want to visit?
Yes, customers can explore nearby stores like Bling Out Loud (women's clothing), The Walk In Closet Consignment (boutique), Daiso - Japanese Household Goods (discount), Spirit Halloween Store, Mason Park Shopping Center, and Smoke Screens (tobacco and e-cigarettes).