Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6882 in Katy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Woodcreek Commons.
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
255 reviews
5 stars
180
4 stars
5
3 stars
4
2 stars
4
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Alex, Efren, and Adriana.
Service Speed
Customers frequently noted the quick service and efficiency at this location, often highlighting their ability to handle tasks rapidly.
Management Issues
Several reviews pointed out poor management practices, including delays in opening the store and unavailability of scheduled services like notary.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude employees and unresolved issues with package handling.
Store Environment
The store was described as busy but well-organized, with a generally positive atmosphere despite some negative interactions.
- WPWoody Phothachai3 days ago3.0Google’s business hours differ from the storefront sign. They need to fix the time because we visited the store before it closed at 5:00 pm (as per Google’s time). Many of us make a trip to the store before it closes, but they mistakenly inform us that it closes at 4:00 pm. This creates a lot of confusion.
- JFJared FullerNov 10, 20251.0Shipped multiple iPhones back to ATT from this location. The boxes got back to ATT empty. I have tried calling this location but cannot get ahold of anyone. Pathetic customer service. The package was dropped off at 10:55 AM on 9/25. I still have the drop off receipt in hand. I need a call back from management at this location.
- CMC MOct 18, 20255.0Great service experience. Polite agents and alert to help customers as walked into the store. Was out is less than 5 mins. Saturday 3pm.
- JSJosé Ovidio SalgueiroOct 14, 20251.0Scheduled an appointment with a Notary at 8:30 and when I got there they told me there won’t be one available until agter 1pm. Way to go!
- KOK OSep 27, 20251.0The little girl who looks 12 and claims to be the manager is extremely rude. The other employees act like they hate their job. They completely crushed my package.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Katy offer?
The UPS Store in Katy offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular operating hours for The UPS Store in Katy?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store in Katy is open Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store accept multiple payment options?
Yes, they accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I find mailbox rental services at this location?
Yes, mailbox rental services are available at The UPS Store in Katy.
Are there any promotions or special offers currently available?
Yes, you can save with special offers and coupons available on their website.
What nearby places can I visit before or after using The UPS Store?
Nearby places include Starbucks, Kolache Factory bakery and coffee shop, and Pearl & Vine steakhouse for dining and refreshments.
Is there a place nearby where I can get mobile phone services?
Yes, there is a T-Mobile store nearby for mobile phone and telecommunications needs.
Are there any nearby beauty or spa services I can visit?
You can visit Uplift Nails Studio, Uplift Hair Nail Lash Spa, ellasalontx, or HairbyArlett which are all beauty and spa service providers nearby.
Where is The UPS Store located and how can I contact them?
The UPS Store is located at 801 FM 1463, Ste 200, Katy, TX 77494. You can contact them by phone at +1 832-913-1253 or email at store6882@theupsstore.com.