Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6872 in Katy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Grand Morton Town Center.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
203 reviews
5 stars
141
4 stars
10
3 stars
5
2 stars
5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praise staff for being friendly and helpful, others report rude or unhelpful interactions.
Efficiency
Several reviews highlight the efficiency of the staff, noting quick service and the ability to handle busy times well.
Staff Recognition
Jaydon and other specific staff members receive frequent commendations for their exceptional service, suggesting strong individual performance.
Management Issues
There are complaints regarding management behavior and inconsistency in service policies, leading to customer dissatisfaction.
Pricing Concerns
Customers express frustration over perceived high prices for services and inconsistent policies regarding additional charges.
- VCVictoria CabreraNov 11, 20251.0Rude service
- EREze RosalesSep 11, 20255.0Muy buen servicio y atención.
- AEAdam EhlenSep 9, 20255.0Emily and I think his name was Ron helped me when I had to ship most of my belongings back home to a different state. They saved me so much money by making suggestions on how to ship items.
- KHKEITH HENDERSONSep 6, 20255.0In and out
- KSKeisha SmithAug 16, 20255.0The customer service is wonderful each time I’ve gone to this location. All my questions are answered with willingness and knowledgeable. Jaydon is always nice and efficient. It’s very hard to find great customers service.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Katy offer?
The UPS Store in Katy offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #6872 located?
It is located at 22720 Morton Ranch Rd, Ste 160, Katy, TX 77449.
What are the store hours for The UPS Store in Katy?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is The UPS Store in Katy open on holidays?
The store is closed on November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026; it operates regular hours on November 11, 2025, November 28, 2025, and December 26, 2025.
What payment methods are accepted at The UPS Store in Katy?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Katy provide mailbox rental services?
Yes, the store offers mailbox services for all your mail and packages.
Can you get notary services at The UPS Store in Katy?
Yes, notary services are available at this location.
What nearby places can I visit before or after using The UPS Store?
Nearby places include Grand Morton Town Center for shopping, Taystee Sips for drinks, and Land & Sea Sushi for dining.
Is there a gym near The UPS Store where I can work out?
Yes, 9Round Kickboxing Fitness is nearby, offering fitness and boxing classes.
Are there any professional services near The UPS Store for shredding?
Yes, Shred Nations offers shredding and professional services close by.