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FedEx Office in Katy, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
4.0
206 reviews
5 stars
141
4 stars
14
3 stars
5
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees like Steve and Krissy received high praise for their friendliness and professionalism, others, particularly Kanika and Asad, were criticized for rudeness and unhelpfulness.
Staff Performance
Certain staff members, especially Steve and Brandon, are frequently highlighted for their exceptional service, while others are noted for poor attitudes and lack of knowledge.
Service Efficiency
Customers reported both quick and efficient service at times, but also noted long wait times and slow service during busy periods.
Store Environment
The store is generally described as clean and well-stocked, but some customers experienced issues with slow computers and long lines.
Mixed Experiences
Overall, experiences vary widely; some customers express strong loyalty and satisfaction, while others report significant frustrations with service and staff behavior.
- YMYarnell McGee3 days ago5.0This is a pretty nifty place! It stays open till 6 pm on Saturdays, which I think is pretty awesome! Moreover, these locations have separate Packing Plus Stations unlike other places, which can wrap and tape up your items in a box of your choosing or your own personal box(es). In addition, FedEx can place labels on your boxes and provide you with a receipt at these Packing Plus Stations. Lastly, there are also Self-service kiosks along with a store area to browse and purchase packing supplies. Like I said earlier, this is a pretty nifty place!
- NGNelson GrubbsOct 4, 20251.0Awful customer service. I’ve never felt more disrespected by a store in my life. The owners needs to secret shop them so they can see how they treat customers. I went on Saturday morning, October 4, 2025.
- LPLexi PearlSep 4, 20255.0Excellent, friendly and quick service at this location today. I was promptly greeted and assisted by Kanika and got my FedEx issue resolved that I couldn't resolve all morning when trying to use FedEx website and main phone number. Highly recommend this location.
- FLFrancisco lopezAug 31, 20251.0Walked in to try to drop off a package for US postal services. That gentleman was trying to tell me that they do not accept the one I took which is fine. And while I was talking to him, the black lady for fedex told me that I had to leave while I was in the middle of talking to him, she was very rude and unmannered I will not be returning to this fedex store at all with an employee like that working there. She was also very rude from the start with her tone. It's just a very unpleasant person to be around couldn't even get her name with the aptitude that she had from the start.
- CHChristine HAug 29, 20251.0The worst FedEx service! Twice I went for international mail, both times are terrible service! 1st time the worker was not knowledgeable to help. 2nd time the girl was not friendly at all, last hour attitude!?
Frequently Asked Questions About FedEx Office Print & Ship Center
What types of printing services does FedEx Office Print & Ship Center in Katy offer?
They offer digital color printing, business cards, flyers, brochures, posters, banners, canvases, and more.
Can I ship packages at this FedEx Office location?
Yes, they provide FedEx shipping services including package pickup, packaging, and mailing.
What are the operating hours for FedEx Office Print & Ship Center in Katy?
Open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does FedEx Office in Katy provide passport photo services?
Yes, they offer passport photo services along with visa and notary services.
What payment options are accepted at this FedEx Office?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there a way to upload documents online for printing?
Yes, you can use FedEx Office Print Online to upload documents and have them ready for pickup or delivery.
Are there any nearby dining options where I can eat before or after visiting FedEx Office?
Yes, nearby restaurants include Dalia Mediterranean Grill & Cafe, Mediterranean Pearl Seafood Grill, and Raising Cane's.
What beauty and personal care services are near FedEx Office in Katy?
Nearby beauty services include Supercuts hair salon, Orchids Nails & Facials, Tiffany's Luong Hair Salon, and Salon Fresh.
If I need promotional products or custom apparel, where can I go near FedEx Office?
Fully Promoted Katy, TX offers promotional products, screen printing, and business advertising nearby.
How can nearby facilities like banks or other services help when visiting FedEx Office?
Chase Bank and local convenience stores like Circle K are nearby for your banking and quick shopping needs during your visit.