United States Postal Service

2.2
57 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 306 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
306 N Broadway St, Joshua, TX
76058, United States

Hours

Reviews

2.2
57 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
2
1 star
38
  • MS
    Mustafa Sahban
    Aug 14, 2025
    5.0
    Fast and friendly service :) Also nice and clean inside with plenty of parking space outside.
  • PH
    P H
    Jul 30, 2025
    1.0
    Dear USPS Customer Service, I’m writing to express my concern about a negative experience I had at your location on July 30th at approximately 11:39 AM. I approached the counter for assistance with sending a package, as I’m unfamiliar with the process. Unfortunately, the clerk on duty (Clerk 07) was dismissive and rude. When I mentioned that I didn’t know how to send a package, he replied, “I can tell,” in a condescending tone. Instead of offering helpful guidance, he answered my questions with clear impatience and an unprofessional attitude. I understand that post office staff may deal with many customers throughout the day, but I believe everyone deserves courteous and respectful service—especially those who are trying to learn the process. I hope this matter is addressed so that future customers can have a more positive experience. Thank you for your attention to this issue.
  • VH
    Veanka Hooten
    Jul 24, 2025
    1.0
    I agree with Brianda's review on this post office here in Joshua is horrible. I had to unfortunately put up with Michelle which is no better than Clint apparently. She has no customer service nor personality, very rude and has an unprofessional attitude. She needs to be properly trained on professionalism and how to treat others with respect as well as personal counseling.
  • BV
    brianda vizcarra
    Jul 2, 2025
    1.0
    If you want to go to a post office with horrible customer service come here! Clint needs a hug and customer service professional development classes.
  • JW
    John Robert Walden
    Jun 2, 2025
    2.0
    The staff gave me the impression that you do have other options. The condition and presentation of the MIA/POW flag and the United States flag are a disgrace to the US part of their name and those who have served.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.