United States Postal Service

2.2
60 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 306 N Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
306 N Broadway St, Joshua, TX
76058, United States

Hours

Reviews

2.2
60 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
2
1 star
40
  • RE
    Robert Early
    4 days ago
    1.0
    I have lived in Joshua for a little over 3 years and have had more package delivery issues here than I did at my previous address in Fort Worth for almost 20 years. Package in wrong box, wrong parcel box key in my box, wrong address mail in my box and even though I put a note on it about wrong address it was in my box for 5 days. The latest issue, USPS tracking says my package arrived at Joshua USPS 1/8 at 3:01 a.m., then at Palo Pinto USPS 1/8 at 10:56 a.m. How the heck does it get from Joshua, where it should be delivered, to Palo Pinto. This has to be the worse managed post office.
  • AA
    Adriana
    Dec 9, 2025
    1.0
    NOT HELPFUL ! Clinton denied me picking up my package that my brother sent to me because he doesn’t LIVE HERE and had it delivered to my business address and because it wasn’t the same first name WHEN WE HAVE THE SAME LAST NAME, like it’s kinda common sense and not even that THE FACT THAT I always go and never have a problem because Mitchell (best worker and always so friendly never had an issue with her) knows that my family’s business address and WE ALL HAVE THE SAME LAST NAME! Just saying a postal office that doesn’t give you mail is never heard ofc crazy…
  • JP
    james polis
    Dec 9, 2025
    5.0
    This usps consistently provides excellent customer service to me and others. The lines are typically quick. Actually I don’t remember ever having to wait for service. Highly recommend this one.
  • MS
    Mustafa Sahban
    Aug 14, 2025
    5.0
    Fast and friendly service :) Also nice and clean inside with plenty of parking space outside.
  • PH
    P H
    Jul 30, 2025
    1.0
    Dear USPS Customer Service, I’m writing to express my concern about a negative experience I had at your location on July 30th at approximately 11:39 AM. I approached the counter for assistance with sending a package, as I’m unfamiliar with the process. Unfortunately, the clerk on duty (Clerk 07) was dismissive and rude. When I mentioned that I didn’t know how to send a package, he replied, “I can tell,” in a condescending tone. Instead of offering helpful guidance, he answered my questions with clear impatience and an unprofessional attitude. I understand that post office staff may deal with many customers throughout the day, but I believe everyone deserves courteous and respectful service—especially those who are trying to learn the process. I hope this matter is addressed so that future customers can have a more positive experience. Thank you for your attention to this issue.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.