United States Postal Service

2.9
18 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 214 W Lafayette St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
214 W Lafayette St, Jefferson, TX
75657, United States

Hours

Reviews

2.9
18 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
1
1 star
8
  • LM
    Laura M
    Dec 3, 2025
    1.0
    The over worked postal employees are not at fault but the postal system is. Can’t connect by phone as there is a horrible automated phone service. It even states there is a feedback report at the end but there was none. The UPPS needs a Doge overhaul.
  • BE
    Brenda Eberwein
    Nov 14, 2025
    5.0
    Awesome people here. Keep up the great work.
  • KF
    Kimberley Fuller
    Nov 5, 2025
    1.0
    Package marked as delivered on porch/doorstep even though instructions to leave at gate were supposed to be given. Package is missing can not find it in or around mailbox, gates to property, or porch to other house on property. Would love to talk to someone see if it was "mistakenly" left at a wrong address since that seems to be a common occurrence lately. Nobody will answer the phone to the office and asking around to other offices to see if they can get in contact with a manager or staff member there does no good. The representatives you get when you go through the 'ask usps' or TTY numbers the reps will only tell you to continue waiting another 24 hours than they can maybe help. Update 11/06/25 the PO Manager or whoever called said it be here today that the driver would secure package from where they "left" it and deliver it today. Still not here. They went back to not answering the phone and it was before 4 when I checked in to see if the driver even found my package.
  • ZW
    Zackary Williams
    Mar 19, 2022
    2.0
    Just came home from work and sitting in my car and just seen them jus throw my package down....
  • GT
    Gabriel Taylor
    Jun 10, 2019
    1.0
    The absolute worst post office I've ever had to deal with. The person who delivers mail in our area has delivered it to the wrong addresses multiple times. I've filed a formal complaint because it's gotten ridiculous. And I'm about to file another one.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.