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Visit your local Post Office™ at 355 B St W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Filled out a change of address to have our mail forwarded to our new military base to a postal worker with long hair who was on his phone the entire conversation and even when handed the change of address form at Randolph. We were told it would get processed and it NEVER did. Now I have over $1000 in packages that are at my old address or probably already stolen off my porch because people can’t go their job. EXTREMELY upset right now. 🤬
JC
Jeff Clark
Nov 8, 2025
5.0
One of the better post offices on a military base. Laughlin AFB is also quite good.
BC
Byron Campbell
Feb 16, 2023
4.0
Great service
KT
Kathryn Turner
Nov 18, 2020
1.0
The gentleman that works there does not wear a mask during this pandemic and he was very rude to me stating that I was cursing at him which my father and I were not and my father's is a colonel
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 355 B St W offer?
This USPS location offers mail sending and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices including this location accept first-time passport applications and most can take your passport photo. Complete and print your application form before applying.
Do I need an appointment for passport services?
Most Post Offices offering passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo here?
The fee for a passport photo at USPS locations is $15.
Can I reserve a PO Box online and how?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete your setup at the Post Office.
What are the operating hours for this USPS location?
This Post Office is open Monday through Friday from 8:30 AM to 2:00 PM, and closed on weekends.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for exact lobby hours.
What nearby places can I visit before or after my visit to the USPS at 355 B St W?
Nearby you can visit the Randolph Veterinary Treatment Facility if you have pets, Park University for educational or park visits, or Things Remembered for unique gifts.
Are there convenient dining options near this USPS location?
Yes, you can enjoy meals at nearby Charleys Philly Steaks, Harmon’s BBQ, or Einstein Bros. Bagels before or after your visit.
Where can I find financial or banking services close to the USPS office?
Nearby financial services include Western Union for money transfers, RBFCU credit union, and Broadway Bank - Randolph AFB Banking Center and Financial Center for banking needs.