Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2261 Hughes Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported that the post office is closed during posted hours, often without notice, leading to frustration and wasted trips.
Customer Service Issues
Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.
Inefficient Operations
Customers experienced significant delays in processing mail and packages, with reports of items taking an excessively long time to be sorted or delivered.
Communication Problems
There were numerous complaints about the inability to reach staff via phone, as well as a lack of clear communication regarding hours and services.
Mixed Experiences
While some customers reported positive interactions with specific staff members, these instances were overshadowed by the overall negative feedback.
KF
Kaprice Frye
Oct 15, 2025
1.0
Update your hours, it gets exhausting guessing if you are going to be open.
WC
wade cruse
Sep 9, 2025
3.0
Kinda surprised they take an hour and a half for lunch
KM
Kiara Mora
Jul 29, 2025
5.0
Personally when I came here I was helped and was given over and beyond customer service. Thank you Angelo for helping me find my package! Being at temporary lodging I had a gift from a family member that we could not find and Angelo went above and beyond to help me find it and point me in the right direction to pick it up. I got it with no problems. Thank you again!
WW
Willie
Jul 15, 2025
1.0
90 minute lunch breaks and somehow still not open at 1445 when they supposedly reopen. They never returned. Had a poor young woman without a vehicle a 3 large packages to ship standing outside in 90° heat and 70% humidity. Absolutely wild.
MP
Misty Pelhank
Jul 11, 2025
1.0
There local mailbox phone number is always full. It rings 1 time and says that. This has been going on for several months.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 2261 Hughes Ave?
This location offers mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and most also offer passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most passport services here require scheduling an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 2261 Hughes Ave?
Monday to Friday, the post office is open from 8:15 AM to 4:30 PM; Saturdays from 9:30 AM to 12:30 PM; it is closed on Sundays.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can reserve a PO Box online via the USPS website or apply in person at the location by bringing two valid IDs and your application form.
Are PO Boxes accessible after hours at this facility?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so it’s best to check with this local Post Office.
What nearby places can I visit after handling my postal needs at the USPS on Hughes Ave?
Nearby you can visit Starbucks for coffee, Popeyes Louisiana Kitchen for a meal, or the Lackland AFB Veterinary Treatment Facility if you need pet services.
How can nearby shopping centers at JBSA Lackland help me after visiting the Post Office?
After your visit, you can shop at the AAFES BMT Mini Mall or the Lackland Thrift Shop nearby for clothing, supplies, or gifts.
Are there fitness or recreational options near the USPS location at 2261 Hughes Ave?
Yes, the Chaparral Fitness Center is nearby for gym and recreational activities, making it convenient to combine errands and fitness.
How can the nearby Lackland Air Force Base facilities assist military members visiting the Post Office?
Facilities like the Lackland Area Defense Counsel and the Lackland A.F.B. Auto Hobby Shop provide support and services to military members in the area, complementing your visit to the Post Office for your mailing and passport needs.