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United States Postal Service

1.5
(141 reviews)

Business Details

2261 Hughes Ave, Jbsa Lackland, TX
78236, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2261 Hughes Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2261 Hughes Ave, Jbsa Lackland, TX
78236, United States

Hours

Reviews

1.5
141 reviews
5 stars
14
4 stars
3
3 stars
2
2 stars
5
1 star
117

What are people saying?

AI-generated from recent customer reviews

Unreliable Hours

The post office frequently closes unexpectedly and does not adhere to posted hours, causing frustration among customers.

Customer Service Issues

Many reviews highlight rude and unhelpful staff, leading to a negative customer experience.

Inefficiency

Customers report significant delays in processing mail and packages, with some items taking an excessive amount of time to be delivered.

Accessibility Concerns

There are complaints about locked entrances and lack of assistance for individuals with disabilities.
  • RD
    Ron Dc
    Feb 24, 2026
    1.0
    Closed on a Tuesday at 1600 when the schedule clearly says it should be open on weekdays until 1630? Please do better!
  • WW
    WS7409
    Feb 14, 2026
    2.0
    Closed for lunch 1:15 to 2:45
  • LB
    Laurie Brainerd
    Dec 16, 2025
    1.0
    Tons of handicap parking but door with ramp access is kept locked. Stairs only.
  • KF
    Kaprice Frye
    Oct 15, 2025
    1.0
    Update your hours, it gets exhausting guessing if you are going to be open.
  • WC
    wade cruse
    Sep 9, 2025
    3.0
    Kinda surprised they take an hour and a half for lunch

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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