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United States Postal Service

2.1
(63 reviews)

Business Details

2492 Stanley Rd, Jbsa Ft Sam Houston, TX
78234, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2492 Stanley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2492 Stanley Rd, Jbsa Ft Sam Houston, TX
78234, United States

Hours

Reviews

2.1
63 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
2
1 star
43
  • CT
    Crystal Trevino
    Feb 25, 2026
    1.0
    My husband & I stay at the base RV park each winter. This winter, I have been to the post office a total of 5 times during regular operating hours and it has only been open once. There haven’t been any signs posted on the locked doors stating if/when staff will return. Others have been there and were disappointed too. The lack of availability and communication is very unprofessional. From now on, we will drive 15 minutes to the next nearest post office. Please do better. Low staff is understandable, but you should communicate that. Please also answer your phones or have a voicemail message. Thank you.
  • VV
    vaponte8541
    Dec 16, 2025
    1.0
    Poor customer service. They don’t care if they have 15+ people waiting in line to expedite service. They average 5+ minutes per customer.
  • MK
    Marjorie Kindelan-Ray
    Dec 4, 2025
    1.0
    Terrible experience, went to the post office to pick up a package that was delivered to them by mistake, but was told that they did not accept SpeedX packages at all. I literally have photos from the carrier showing they delivered it to the post office. I also went to the Student Mail Center who informed me that they pick up all their SpeedX packages from the post office directly. Needless to say I still don’t have my package and I’m pretty sure the post office staff don’t know what they are talking about although I also showed them the photos.
  • SB
    Samuel Butts
    Jun 20, 2023
    1.0
    Terrible customer service, 10 minute wait with nobody in line in front of me
  • OT
    Owen Tucker
    Jan 11, 2019
    1.0
    Can confirm what the other woman said about marking a package delivered and not having it(said "handed to recipient"). Also the number listed is wrong, will have to wait for the truck and see what the driver says... again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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