United States Postal Service

2.1
63 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2492 Stanley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2492 Stanley Rd, Jbsa Ft Sam Houston, TX
78234, United States

Hours

Reviews

2.1
63 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
2
1 star
43
  • VV
    vaponte8541
    Dec 16, 2025
    1.0
    Poor customer service. They don’t care if they have 15+ people waiting in line to expedite service. They average 5+ minutes per customer.
  • MK
    Marjorie Kindelan-Ray
    Dec 4, 2025
    1.0
    Terrible experience, went to the post office to pick up a package that was delivered to them by mistake, but was told that they did not accept SpeedX packages at all. I literally have photos from the carrier showing they delivered it to the post office. I also went to the Student Mail Center who informed me that they pick up all their SpeedX packages from the post office directly. Needless to say I still don’t have my package and I’m pretty sure the post office staff don’t know what they are talking about although I also showed them the photos.
  • MR
    Mark Richards
    Jul 30, 2025
    5.0
    They did a great job here. They even helped us out with our shipping packaging. The lady working the counter that day was so friendly and wished us well.
  • SB
    Samuel Butts
    Jun 20, 2023
    1.0
    Terrible customer service, 10 minute wait with nobody in line in front of me
  • OT
    Owen Tucker
    Jan 11, 2019
    1.0
    Can confirm what the other woman said about marking a package delivered and not having it(said "handed to recipient"). Also the number listed is wrong, will have to wait for the truck and see what the driver says... again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.