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Visit your local Post Office™ at 400 W Rusk St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I received 2 boxes from Amazon that were delivered by USPS last night! Yes they were heavy, however, if needed use a dolly or don’t accept from Amazon. They left then on my walkway NOT PORCH. I am small & 72 yrs. I got them in but this is terrible service!!
BS
Brian S
Jun 2, 2025
1.0
This post office is just horrendous. They are by far the slowest in handling and processing packages.
IA
itsjvst aldo
Nov 30, 2017
1.0
on the phone say one thing, you come to the post office. turns out to be a whole WASTE OF TIME
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 400 W Rusk St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office in Jacksonville, TX?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM and closed on Saturdays and Sundays.
Can I rent a PO Box at this Post Office, and how do I do it?
Yes, you can rent a PO Box online or in person. Start by searching availability and reserving online at the USPS website, then complete your setup at the Post Office with two valid IDs.
Are customers able to access PO Boxes after hours?
Most locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with this Post Office for exact lobby access times.
What nearby places could I visit before or after my trip to the Post Office at 400 W Rusk St?
Nearby you can visit the Jacksonville Post Office, Heritage Land Bank for banking needs, or enjoy a meal at Taqueria La Doña, La Fonda Del Sol, or Paleteria Guanajuto ice cream shop.
How can nearby businesses like Lucky Duck Travel or Cherokee County Tax Office help me when visiting the Post Office?
Lucky Duck Travel can assist with travel arrangements if you're mailing travel documents, and Cherokee County Tax Office nearby can help with any county tax services you might need during your visit.
Is there convenient access to healthcare or other essential services nearby?
Yes, nearby are Rigsby Family Chiropractic and Beeline Health for healthcare, Porter Pharmacy for prescriptions, and UT Health EMS for emergency services.
Where can I find additional information or schedule passport services appointments online?
You can schedule passport service appointments and find more information at the USPS appointment scheduler online or visit the location's official USPS page.