United States Postal Service

2.4
292 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2701 W Irving Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2701 W Irving Blvd, Irving, TX
75061, United States

Hours

Reviews

2.4
292 reviews
5 stars
81
4 stars
12
3 stars
10
2 stars
20
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Service Efficiency

Customers experienced long wait times and inconsistent service, particularly regarding passport processing and package delivery.

Positive Experiences

Some customers highlighted exceptional service from specific employees, notably Rashida and Danielle, who provided helpful and friendly assistance.

Communication Issues

Numerous reviews mentioned difficulties in reaching the office by phone and receiving timely updates on package status.

Facility Conditions

The location was noted for being comfortable with good parking, but there were complaints about the lack of supplies and maintenance issues.
  • ML
    Mike Lopez
    1 day ago
    1.0
    Mail carrier is putting trash in oak Grove Apt mailboxes and I reported this 3times and talked to Johnny Robinson about this matter and he did nothing this... Mail carrier continue to put trash in mailbox...I need your supervisor number Johnny Robinson
  • SS
    Srikanth Srik
    1 day ago
    5.0
    Helpful people Not crowded Guided well
  • KA
    Kim Anderson
    Jan 2, 2026
    2.0
    The people that work her are very rude ! They are not freindly at all and are not helpful . Everytime i have had to come here to ship anything it's always very unfriendly people that are working ! If they hate their jobs so much why work there ! And they make you feel really rushed to get you out fast . I hate having to go to the post office because of this !
  • YC
    Yessi Chackon
    Nov 21, 2025
    1.0
    I can’t believe they can’t print to return a package bad service
  • ST
    Sujit Thakur
    Nov 3, 2025
    5.0
    Thank you TEI for helping me with my package It was labeled with wrong address it was my Christmas present from my mom from India Dear Tei you just didn’t help me to get my package you saved my Christmas 🎅 Thank you

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.