United States Postal Service

2.4
289 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2701 W Irving Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2701 W Irving Blvd, Irving, TX
75061, United States

Hours

Reviews

2.4
289 reviews
5 stars
80
4 stars
12
3 stars
10
2 stars
19
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Rashida received praise for their helpfulness, many reviews highlighted rude and unprofessional behavior from other staff.

Communication Issues

Customers frequently reported difficulties in reaching the office by phone, with many stating calls went unanswered or were abruptly disconnected.

Service Efficiency

There are complaints about slow service and long wait times, with some customers expressing frustration over inconsistent information regarding services like passport processing.

Package Handling

Numerous reviews mentioned issues with package delivery, including lost packages and incorrect delivery notifications, leading to dissatisfaction with the postal service.

Facility Conditions

Some customers noted that the physical location is in poor condition, with complaints about accessibility and cleanliness.
  • YC
    Yessi Chackon
    4 days ago
    1.0
    I can’t believe they can’t print to return a package bad service
  • ST
    Sujit Thakur
    Nov 3, 2025
    5.0
    Thank you TEI for helping me with my package It was labeled with wrong address it was my Christmas present from my mom from India Dear Tei you just didn’t help me to get my package you saved my Christmas 🎅 Thank you
  • FB
    Freddy Brito
    Nov 1, 2025
    5.0
    This office is comfortable, good parking, and the workers who have attended me every time I go, have been very friendly.
  • AN
    AMAN NURANI
    Oct 30, 2025
    2.0
    Doesn’t have large package deposit box like others do.
  • IH
    isabel hernandez
    Oct 29, 2025
    5.0
    Rashida was super helpful in our passport process

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.