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Visit your local Post Office™ at 8501 N Macarthur Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, particularly highlighting negative experiences with specific employees.
Positive Experiences
Some customers praised individual staff members, particularly Cassandra and Pamela, for their helpfulness and professionalism.
Service Efficiency
While some reviews noted quick and efficient service, many others complained about long wait times and poor management.
Delivery Issues
Numerous complaints were made regarding mis-delivered packages and overall delivery service quality.
SH
Sus hmaaa
6 days ago
1.0
They are extremely rude when we return a parcel. They don’t even speak properly or show basic courtesy. There is no respect for customers, and the overall behavior is very unprofessional.
RS
Royce Sullivan
Dec 30, 2025
1.0
Management and Staff are uneducated on what the laws are for video taping at United States Post Office that are covered in The rules and regulations of the United States post office which is required reading for all employees which is better known as poster seven which is in the lobby of all US post office. And called the police on the law abiding citizen standing on the public sidewalk.
EE
Earl
Dec 29, 2025
1.0
Very rude staff not helpful at all. If I buy a label from you then you should print my label not make me go across the street to cvs to print it. Then come back and see a line to the door so now I’ve wasted my lunch break.
SS
Samia Sadmin
Dec 22, 2025
3.0
Edit: went back today and she was efficient and polite, seemed knowledgeable, the previous encounter may have been situational
Original:
Medium skin woman in glasses with curly hair was one of the worst customer service experiences I have ever received, I was nothing but nice asking a question about a return and she barely looked at me, mumbled disinterestly and I had to have her repeat her statement three times before I could understand, was not helpful or kind, I don't understand why you would work a service job and behave this way towards others.
KK
Kirsten
Dec 17, 2025
5.0
I was shocked to see the negative reviews. I only had positive experiences here. Especially today when the lockers needed to be reset the woman that is behind the clear partition opposite of the regular line was so graceful and willing to help me!! We need more USPS employees like her. I wish I got her name black woman pretty hair with highlights.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 8501 N Macarthur Blvd?
This USPS location offers mailing and shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, many Post Offices including this one accept first-time passport applications and can take your passport photo when you schedule an appointment.
Do I need an appointment for passport services at this location?
Yes, most USPS locations offering passport services require an appointment using their online scheduler; limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 8501 N Macarthur Blvd?
Monday to Friday: 8:30 AM to 6:00 PM, Saturday: 9:00 AM to 12:00 PM, Sunday: Closed.
How much does it cost to get a passport photo at this USPS location?
The fee for a passport photo at USPS is $15.
Can I get a PO Box at this Post Office?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person at the Post Office.
Do PO Boxes have 24/7 access at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so please check directly with this Post Office.
What nearby places can I visit before or after my trip to the USPS at 8501 N Macarthur Blvd?
You can visit Chase Bank for financial services, New York Pizza for a meal, and Emi’s Paradise Spa for relaxation, all conveniently close by.
Are there nearby fitness or sports facilities near the USPS location?
Yes, i9 Sports and Georges MMA And Boxing Gym are nearby, offering sports and fitness activities if you’re interested in staying active.
Can I access other shipping or courier services near the USPS at 8501 N Macarthur Blvd?
Yes, there is a UPS Access Point location nearby, providing additional shipping and courier options close to the Post Office.