The UPS Store

4.7
100 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2732 in Irving offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 635 & Macarthur Crossing Next To Toys R Us..

Details

  • DeliveryNot available

Location

The UPS Store
7750 N Macarthur Blvd, Irving, TX
75063, United States

Hours

Reviews

4.7
100 reviews
5 stars
90
4 stars
3
3 stars
0
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with specific mentions of employees like Zain, Moe, and Taha for their exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service, with customers frequently noting fast processing times and minimal wait.

Management Issues

Some customers reported negative experiences related to management and staff behavior, including rudeness and lack of resolution for issues.

Package Handling

While most experiences were positive, there were a few complaints about lost packages and delivery errors, indicating a need for improved accountability.

Store Environment

The store was described as welcoming and pleasant, with a positive atmosphere created by the staff.
  • HH
    HawgWoW
    Nov 14, 2025
    1.0
    Worst customer service in Irving Las colinas run they have USB capability but will not let you print from USBS even though the website said they could little lady behind the desk may have health issues worse service in DFW...
  • MV
    Maria Viramontes
    Nov 13, 2025
    5.0
    Well I had a few returns, I was all disorganized, but thank for Bobby, he was a sweetheart, he greeted me as I walked in, right away he ask how he can assist me, I explained I was returning some items, he was patient while I figure out, what item to start with, he patiently assisted, making the process easier. Thank you UPS for hiring such a sweet person , he was amazingly helpful.. You have no idea how nice is to walk in and see an employee smiling and just be helpful. What an amazing experience, I will definitely be returning. I give Bobby 5 stars & he definitely deserves a pay increase. Now this days people are moody and just rude. He made my day!!! Gracias Bobby!
  • SS
    Sal
    Oct 21, 2025
    5.0
    This has been the best UPS store experience I’ve had. Even though they lost my Amazon package once, they didn’t hesitate to refund me without giving me any trouble!
  • AV
    Arlette Vazquez
    Oct 18, 2025
    5.0
    We have our private mailbox at this location for years. After a couple of years it changed management and service got so much better. They are friendly and helpful all the time. During the previous management and staff we had a few packages lost. After management changed we never had any issues.
  • JR
    J R
    Oct 9, 2025
    1.0
    Been calling and calling and they never answer the phones. This is unacceptable!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2732 in Irving offer?

The UPS Store #2732 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.