The UPS Store

4.3
128 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6833 in Irving offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3341 Regent Blvd, Irving, TX
75063, United States

Hours

Reviews

4.3
128 reviews
5 stars
98
4 stars
8
3 stars
1
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing exceptional service, particularly highlighting individuals like Sam and Gulzar.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing satisfaction with the speed of processing their shipments and returns.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff and inconsistent service, indicating a variability in customer experiences.

Pricing Concerns

Some customers expressed dissatisfaction with additional charges for packaging materials and printing services, feeling that these costs were excessive.

Cleanliness and Organization

The store was often described as clean and well-organized, contributing to a pleasant customer experience.
  • S4
    soumyareddy 437
    Dec 21, 2025
    5.0
    UPS stores are always available around us and near to our residential areas. It is easy and convenient to visit for our works. They help fast and efficiently
  • NN
    Nghiem
    Dec 12, 2025
    5.0
    I had a great experience at this UPS location, and I want to give special recognition to Annie. She was friendly, professional, and made the entire process seamless and stress-free. I’ll definitely be coming back to this location for all of my service needs.
  • AK
    A K
    Dec 12, 2025
    5.0
    I had an excellent experience at this UPS Store! The service was outstanding from start to finish. The staff was incredibly attentive, helpful, and well-organized. I was able to bring in multiple Amazon returns and ship out my Christmas presents in one visit, and they made the entire process quick and stress-free. Everyone was friendly, patient, and made sure everything was handled properly. It’s so refreshing to receive this level of customer service—highly recommend this location!
  • MP
    Melissa Patton
    Dec 8, 2025
    4.0
    The location I went to no longer accepts usps packages to be dropped off.
  • SR
    Sales Receipts
    Nov 22, 2025
    5.0
    I am astounded by some of these reviews and people complaining about the most ridiculous things. Yes, you have to pay for printing. Yes you have to pay for packaging materials. Why would you not have to? Why would you bring your box without being prepared? This store has been my goto for YEARS for my shipping and my Amazon returns. There have been times in the beginning when I didn’t tape my box, but this store offered to tape my box for me. If your box is about to fall apart, and the miracle of tape won’t save it, then yes, they will charge you! You can’t walk into a retail establishment, use their supplies and not expect to be charged for it. That’s borderline theft? If you don’t want to pay for tape, tape your box with your own tape. Don’t want to pay to print your label, buy a printer, don’t want to pay for materials to protect the items you’re shipping in a box, bring your own materials. It’s literally in your Amazon returns instructions that if you don’t pack and seal your box, you maybe charged for packing materials. It’s simple logic to me. I’ve always received nothing but amazing customer service from Ms G, Sam and the staff here. But all they hear is abuse. This is the most wonderful store in Irving and I will continue coming here! It’s always clean and they’re always so courteous, even when it’s busy they try to move it along. They make everyone feel like family. This store is 1000% recommended over any other store in Irving ! They have my business and support for life!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6833 in Irving offer?

The UPS Store #6833 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.

What are the operating hours of The UPS Store #6833?

The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.