The UPS Store

4.3
123 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6833 in Irving offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3341 Regent Blvd, Irving, TX
75063, United States

Hours

Reviews

4.3
123 reviews
5 stars
95
4 stars
7
3 stars
1
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service, highlighting staff members like Sam and Gulzar for their helpfulness and professionalism.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick and efficient service, often noting minimal wait times and fast processing of shipments.

Cleanliness and Environment

The store was frequently described as clean and well-maintained, contributing to a pleasant customer experience.

Product Availability

Some customers expressed frustration over product availability, particularly regarding packaging supplies and notary services.
  • SR
    Sales Receipts
    3 days ago
    5.0
    I am astounded by some of these reviews and people complaining about the most ridiculous things. Yes, you have to pay for printing. Yes you have to pay for packaging materials. Why would you not have to? Why would you bring your box without being prepared? This store has been my goto for YEARS for my shipping and my Amazon returns. There have been times in the beginning when I didn’t tape my box, but this store offered to tape my box for me. If your box is about to fall apart, and the miracle of tape won’t save it, then yes, they will charge you! You can’t walk into a retail establishment, use their supplies and not expect to be charged for it. That’s borderline theft? If you don’t want to pay for tape, tape your box with your own tape. Don’t want to pay to print your label, buy a printer, don’t want to pay for materials to protect the items you’re shipping in a box, bring your own materials. It’s literally in your Amazon returns instructions that if you don’t pack and seal your box, you maybe charged for packing materials. It’s simple logic to me. I’ve always received nothing but amazing customer service from Ms G, Sam and the staff here. But all they hear is abuse. This is the most wonderful store in Irving and I will continue coming here! It’s always clean and they’re always so courteous, even when it’s busy they try to move it along. They make everyone feel like family. This store is 1000% recommended over any other store in Irving ! They have my business and support for life!
  • BR
    Brad Ringer
    6 days ago
    2.0
    They do not provide extra stuffing for the inside of a package? I was advised that I needed to purchase the $20 stuff for a 5 pound box. Every other UPS store I’ve been to has provided stuffing, free of charge.
  • AA
    Amir Abbasi
    Oct 8, 2025
    1.0
    Miss G refused my service yesterday due to me asking questions regarding putting tape on my box so i can ship it out. They refuse if the box is slightly ripped ( which is totally was ) and they have to use more than one peice of tape. Instead head to McArthur they will take the box as is and gladly put 4 pieces of tape which secured my box, for free. Ms. g is clearly caring for .50c of tape and some weird policy over tape than helping customers out. Do yourself a favor head one mile up the road to McArthur ups. This is the second time ups at regent did this to me. Lesson learned dont go to that one!
  • NG
    Naveen G
    Sep 26, 2025
    1.0
    Worst place visit for notary especially they come with new idea and say if not interested go and do some where , I did not encourage to visit this place
  • BB
    branch (branch)
    Feb 21, 2025
    5.0
    I have been to HUNDREDS of UPS stores... This location, and its manager, Sam, gave me the most helpful, knowledgeable, and accommodating experience I've had, ever. Its rare to have an experience while sending certified mail that leaves an impression. This place, and the staff, should be used as a case-study for the entire brand- THIS is how you meet & exceed expectations. Thank you to Sam and anyone else who helped me today. Dedication level = unmatched.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6833 in Irving offer?

The UPS Store #6833 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.

What are the operating hours of The UPS Store #6833?

The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.