Brand Certified
FedEx Ship Center
3.6(388 reviews)
Certified by FedEx Ship Center • Feb 22, 2026
Business Details
5000 Hanson Dr, Irving, TX
75038, United States
Certified by FedEx Ship Center • Feb 22, 2026
(800) 463-3339
Certified by FedEx Ship Center • Feb 22, 2026
https://local.fedex.com/en-us/tx/irving/dala
Certified by FedEx Ship Center • Feb 22, 2026
About
Certified by FedEx Ship Center • Feb 22, 2026
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Irving, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Certified by FedEx Ship Center • Feb 22, 2026
Hours
Certified by FedEx Ship Center • Feb 22, 2026
Reviews
3.6
388 reviews
5 stars
191
4 stars
65
3 stars
21
2 stars
9
1 star
102
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and failures in package delivery, including claims of missed delivery attempts and packages being held at facilities for extended periods.
Customer Service
Feedback on customer service was mixed; while some employees received praise for their helpfulness, many customers expressed frustration with unhelpful staff and poor communication.
Incompetence
Several reviews highlighted a lack of competence among staff and drivers, with accusations of false delivery attempts and mishandling of packages.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific employees who went above and beyond to assist them.
- JNJack NeilanJan 28, 20265.0Angie and Karen helped me acquire a dearly needed package(huge rush). Their customer service went above and beyond. Can’t believe how lucky I was to get help from them both. Package delayed due to weather, they found it and brought it to the front desk for me.
- JVjessie veraJan 21, 20265.0Reggie is a great worker! Very kind, attentive and extremely patient. They definitely picked the right guy for this role!
- RMRahul MehtaDec 24, 20251.0The Manager Angie Harris and another staff member, Reggie, are utterly incompetent and have no place working for FedEx. I was instructed to pick up my package at the location. After a 45-minute drive on Christmas Eve, I arrived and was informed that the driver was still out. I was then told to return later at 7 p.m. They provided no valid explanation for the driver’s inability to deliver my package for three days. The staff displayed rudeness to conceal their incompetence and attempted to fabricate an accusation that I was cursing at them. These individuals must undergo a formal performance evaluation by FedEx corporate, and appropriate action should be taken to address the damage they have caused to the brand.
- MTMichael TevosianDec 6, 20251.0Has fedex been acquired by DMV? The same attitude. The guy with a beard didn’t even respond to my hello. Will try not to use FedEx anymore. There are other private companies who practice American way of customer service.
- KBKrystle BefortDec 5, 20252.0The people working the counter are nice and helpful as much as they can be. But WILD that drivers are given the option to hold packages at the ship center instead of attempting delivery just to make their day easier. Fedex shouldn't be allowed to do this without at least attempting delivery once... especially with how much they charged me for "2 day" shipping just to make me drive an hour to pick up the package myself.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Irving, TX offer?
FedEx Ship Center in Irving offers packing supplies, boxes, and shipping services including expedited, standard, economy, ground, international, and freight shipping.
What are the operating hours of FedEx Ship Center in Irving?
The FedEx Ship Center is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is FedEx Ship Center located?
It is located at 5000 Hanson Dr, Irving, TX 75038, USA.
What payment methods are accepted at FedEx Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I create a FedEx account for shipping discounts?
Yes, you can create a free FedEx account to receive shipping discounts through their website.
What brands are associated with FedEx Ship Center in Irving?
The brands include FedEx Express, FedEx Ground, and FedEx Freight.
How can I schedule a residential delivery or hold shipments for pickup?
You can use FedEx Delivery Manager to schedule residential deliveries or hold your FedEx shipments for pickup at the Ship Center.
Which nearby places can help customers traveling to FedEx Ship Center?
Nearby places like National Carriers Inc and Fedex Staffed centers provide additional freight and cargo services which might assist customers with their shipping needs.
Are there any recreational spots near FedEx Ship Center in Irving?
Yes, W.O. Harrington Park and Irving Soccer Complex are nearby and provide options for leisure before or after visiting the FedEx Ship Center.
Where can I find convenience stores or gas stations near FedEx Ship Center?
Nearby you can find RaceTrac and Murphy USA, which offer gas, convenience store items, and dining options.
Brand Certified Facts from FedEx Ship Center
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Certified February 22, 2026Yext Knowledge Graph
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