Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Irving, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
379 reviews
5 stars
187
4 stars
65
3 stars
21
2 stars
8
1 star
98
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported failed delivery attempts, with claims of packages being marked as undeliverable despite recipients being home.
Customer Service
Many reviews highlighted poor customer service experiences, including unhelpful staff and difficulty reaching support.
Staff Performance
While some staff members received praise for their helpfulness, others were criticized for being rude or dismissive.
Package Handling
Several customers expressed frustration over packages being delivered to the wrong address or in damaged condition.
Overall Satisfaction
The overall sentiment is largely negative, with many customers expressing dissatisfaction and recommending alternatives to FedEx.
- CCCatherine ConnallyNov 15, 20255.0I cannot thank Carla and the entire team enough at 5000 Hanson dr in Irving, TX for their hard work and dedication to find a package that was mislabeled by my shipper and also had the wrong instructions for delivery. The team at the center went beyond the call of duty to find my package so that I could use the books in the package at a very important event at the American College of Lifestyle Medicine at the Gaylord Texan. I have been a long time loyal customer of FedEx and this team and others at FedEx are the reason why. Never forget what you do matters. Thank you, Cathy Connally
- YWYifei WuNov 6, 20251.0Zero star. Over night package got delayed for 5 days, and fedex said they have no way to confirm whether my package is still at the facility; suggesting me to drive there to figure out - will take 1 hr one-way.
- JJJonOct 30, 20251.0The driver literally did everything he could not to deliver the package. He knocked on the door, put a door tag and went right back to his truck. He walked back to the truck and put his sunglasses on and drove away while actively ignoring my wife who was calling out to him on the front sidewalk.
- JBJay BarellSep 3, 20251.0Worst delivery service of Fedex Irving took 16 hours from the time out for delivery in 15 minutes location. Same itms is received from Dallas to Austin in 6 hours earlier. From Dallas to Bedford is farther than Dallas to Austin is rediculous.
- AMArianna MartinezAug 25, 20251.0They were unable to provide me with an estimate to ship my material. I thought stopping by in person with the package would make the process easier, but instead, I was dismissed and given just a phone number to call. Very unhelpful and a complete waste of time.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Irving, TX offer?
FedEx Ship Center in Irving offers packing supplies, boxes, and shipping services including expedited, standard, economy, ground, international, and freight shipping.
What are the operating hours of FedEx Ship Center in Irving?
The FedEx Ship Center is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is FedEx Ship Center located?
It is located at 5000 Hanson Dr, Irving, TX 75038, USA.
What payment methods are accepted at FedEx Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I create a FedEx account for shipping discounts?
Yes, you can create a free FedEx account to receive shipping discounts through their website.
What brands are associated with FedEx Ship Center in Irving?
The brands include FedEx Express, FedEx Ground, and FedEx Freight.
How can I schedule a residential delivery or hold shipments for pickup?
You can use FedEx Delivery Manager to schedule residential deliveries or hold your FedEx shipments for pickup at the Ship Center.
Which nearby places can help customers traveling to FedEx Ship Center?
Nearby places like National Carriers Inc and Fedex Staffed centers provide additional freight and cargo services which might assist customers with their shipping needs.
Are there any recreational spots near FedEx Ship Center in Irving?
Yes, W.O. Harrington Park and Irving Soccer Complex are nearby and provide options for leisure before or after visiting the FedEx Ship Center.
Where can I find convenience stores or gas stations near FedEx Ship Center?
Nearby you can find RaceTrac and Murphy USA, which offer gas, convenience store items, and dining options.