FedEx Office Print & Ship Center

4.4
779 reviews
FedEx Office Print & Ship Center located at 841 Macarthur Park

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Irving, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
841 Macarthur Park, Irving, TX
75063, United States

Hours

Reviews

3.2
245 reviews
5 stars
112
4 stars
21
3 stars
12
2 stars
6
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff like Ray, Val, and Martha for exceptional service, while others report rudeness and unprofessional behavior from employees like Javier.

Staff Attitude

Several reviews highlight a lack of professionalism and friendliness among staff, particularly mentioning Javier's negative interactions with customers.

Efficiency

Customers frequently mention slow service and long wait times, with some expressing frustration over delays and understaffing.

Positive Experiences

Despite negative feedback, many customers report positive experiences with specific employees who provided helpful and attentive service.

Management Issues

There are complaints about management's response to customer service issues and employee behavior, indicating a need for better training and oversight.
  • SG
    Srikanth Ganipisetty
    6 days ago
    1.0
    Disappointed with the service, they closed the doors before it’s 8PM and not even looking at the customers who were trying to enter in the last minute. This is not a restaurant to close the kitchen early and then not taking orders. It’s my mistake too.. but didn’t expect that they don’t allow customers anymore especially when it’s servicing - documents delivery.
  • JJ
    J
    Oct 26, 2025
    5.0
    From the moment we arrived, we were treated with genuine care and professionalism. Ray and Val went above and beyond to ensure that every detail was handled perfectly. Their attentiveness, kindness, and commitment to excellent customer care truly set a new standard for what great service should be. It’s rare to encounter people who not only love what they do but also make you feel like a valued guest throughout the entire experience. Ray and Val both demonstrated exceptional patience, clear communication, and a sincere desire to help — qualities that reflect incredibly well on your company’s values. Because of them, we left completely satisfied and confident in continuing to do business here. Management should absolutely recognize and reward Ray and Val — they are true assets to your team and the reason this was a 5-star experience. I highly suggest a raise and recognition for their outstanding service! Thank you Ray and Val your enthusiasm, customer service and assistance is highly appreciated!
  • PR
    pradeep reddy
    Sep 29, 2025
    1.0
    Staff needs to be customer friendly. They yell for no reason. They have to keep their calm . Especially the guy who is working mear printer services. He has no calmness.
  • TT
    TexIndianMama
    Sep 28, 2025
    5.0
    Martha saved the day! Another shop messed up my badge insert order and we weren’t sure if it was the file or printer. I called Martha and she saved the day! I am so grateful she was able to jump in, find the issue, get it fixed and get me on my way. Under a time crunch it is so so appreciated to find someone who will help get it fixed. Fantastic service! Thank you so much!
  • SN
    Shivam Naik
    Aug 21, 2025
    5.0
    Extremely helpful and accommodating staff. Javier is always awesome and efficient. Thanks for everything you do!

Frequently Asked Questions About FedEx Office Print & Ship Center

What printing and shipping services does FedEx Office Print & Ship Center in Irving offer?

FedEx Office Print & Ship Center in Irving offers printing services including business cards, brochures, banners, photo printing, and signs, as well as shipping services via FedEx Express and FedEx Ground, plus packaging, fax, and passport photo services.

Where is FedEx Office Print & Ship Center located in Irving?

It is located at 841 Macarthur Park, Irving, TX 75063, USA.