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The UPS Store

3.4
(81 reviews)

Business Details

698 Grapevine Hwy, Hurst, TX
76054, United States
(817) 479-6228
https://locations.theupsstore.com/tx/hurst/698-grapevine-hwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7472 in Hurst offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
698 Grapevine Hwy, Hurst, TX
76054, United States

Hours

Reviews

3.4
81 reviews
5 stars
45
4 stars
2
3 stars
1
2 stars
5
1 star
28
  • CE
    Cathryn England
    4 days ago
    5.0
    Customer service was excellent at the Hurst store, as always!
  • KK
    Kurt
    Feb 12, 2026
    5.0
    UPS is far and above the USPS!! True consistency in deliveries.
  • CV
    Craig Valentine
    Jan 29, 2026
    1.0
    Roadie driver picked up (stole) my package from a UPS Store in NRH brought it to these guys and shipped it out to Florida. He thought it was weird but did not care or bother to check just shipped it out. I guess that is why they used this location.
  • AA
    Ahmad Aziz
    Dec 1, 2025
    1.0
    He don’t know nothing what to do even his English when he speak he cannot understand that cooperating like to sell the items on you that’s it
  • MC
    Mark C.
    Nov 21, 2025
    1.0
    I walked in with a box containing a highly valuable and extremely fragile item. In every other UPS Store I’ve ever used (dozens of times), staff always apply multiple “FRAGILE” and “Handle with Care” stickers without any issue — it’s standard practice. Here, the employee named Leo flatly refused to put even a single Fragile sticker on my package. When I politely asked and explained how delicate the contents were, he shrugged, said “we don’t do that,” and then intentionally skipped us in line. For over 15 minutes he helped every single customer who came in after us while completely ignoring us standing right there at the counter. It felt like deliberate rudeness and a petty power trip. Because he refused the stickers and wasted so much time, I no longer felt comfortable leaving my package at this location. I took it back and drove to another UPS Store where the staff immediately and happily applied all the necessary Fragile labels with no problem at all. If you have anything even remotely fragile or valuable, save yourself the headache and go literally anywhere else. The way Leo treated us was unacceptable and unprofessional. This location clearly doesn’t follow basic UPS handling standards that every other store does. Will never return — one star is being generous.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7472 in Hurst offer?

The UPS Store #7472 in Hurst offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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