The UPS Store

Reviews

• MC

  Mark C.

  4 days ago
  1.0
  I walked in with a box containing a highly valuable and extremely fragile item. In every other UPS Store I’ve ever used (dozens of times), staff always apply multiple “FRAGILE” and “Handle with Care” stickers without any issue — it’s standard practice. Here, the employee named Leo flatly refused to put even a single Fragile sticker on my package. When I politely asked and explained how delicate the contents were, he shrugged, said “we don’t do that,” and then intentionally skipped us in line. For over 15 minutes he helped every single customer who came in after us while completely ignoring us standing right there at the counter. It felt like deliberate rudeness and a petty power trip. Because he refused the stickers and wasted so much time, I no longer felt comfortable leaving my package at this location. I took it back and drove to another UPS Store where the staff immediately and happily applied all the necessary Fragile labels with no problem at all. If you have anything even remotely fragile or valuable, save yourself the headache and go literally anywhere else. The way Leo treated us was unacceptable and unprofessional. This location clearly doesn’t follow basic UPS handling standards that every other store does. Will never return — one star is being generous.
• T1

  Tatted 1969

  Nov 4, 2025
  5.0
  Used this place a few times because it's close and easier than the post office lines these days. Always polite and helpful no issues at all. Don't be a cheapie and expect to use their stuff for free and you'll be fine. Come in with your package ready to mail and you'll appreciate the accommodations.
• FV

  Falon Verner

  Nov 2, 2025
  5.0
  I could not appreciate the service at this store more, Alex is absolutely phenomenal. He’s very helpful very speedy and very kind. I highly recommend visiting this UPS store. If you need to ship something you need printing you need mailboxes packaging shipping or just an Amazon return- Thank you again, Alex for your kindness and your hospitality
• KC

  Khiana Cee

  Oct 29, 2025
  1.0
  Customer service definitely not up to par. Wouldn’t put tape on an Amazon box return for me so I had to take a huge twenty pound box back to the car. It had tape on it, just wasn’t professionally taped however that is supposed to be. I am not the professional , which is why I went there. I was not going to purchase tape for almost ten bucks , that I know they have there in the store and could have assisted me.
• TK

  theresa koba

  Sep 25, 2025
  5.0
  They had a very nice Girl working the front desk at the post office and she was very helpful and had lots of patience

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