The UPS Store

3.0
281 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7078 in Hurst offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shops At North East Mall.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
1418 W Pipeline Rd, Hurst, TX
76053, United States

Hours

Reviews

3.0
281 reviews
5 stars
135
4 stars
5
3 stars
4
2 stars
11
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with many customers reporting rude and unhelpful staff, while others praised friendly and efficient service.

Pricing Transparency

Customers expressed frustration over unexpected fees, particularly for printing and packaging materials, leading to perceptions of unfair business practices.

Staff Competence

Several reviews highlighted issues with staff knowledge and professionalism, particularly regarding shipping procedures and customer assistance.

Mixed Experiences

While some customers had positive interactions with specific employees, others reported negative experiences, suggesting inconsistency in service quality.
  • JC
    Jacquelyn Charfauros
    Jan 3, 2026
    5.0
    Fast and good experience every time. Thank you!
  • CV
    Charles V
    Dec 28, 2025
    2.0
    Found out after being charged: Printing one normal black and white text paper has a fee of $2.50 for labor cost. Big scam and horrible business practice.
  • HE
    HILDA Escorza
    Nov 26, 2025
    5.0
    There fast and easy always willing to help love the experience
  • AO
    Amy Ochandio
    Nov 22, 2025
    1.0
    Awful location! We went it to ask about shipping options for a 36x36 inch painting. The guy didn't even hesitate when he told us that he didn't have that ability and to call around for other options. No help, at all, just dismissed us. They say on their website that they offer shipping options, but I guess the employee didn't get that memo. We then drove to the location in North Richland Hills, which provided us a box and an estimate for cost and shipping options.
  • MG
    Mike Grogan
    Nov 12, 2025
    1.0
    I was just in at the store on interstate 820 in hurst to ship a envelope UPS ground the employee told me i couldn’t ship ground it had to go next day. So i went to Fedex they ship it express for $10.95. Won’t be going to that Ups store again. if I could’ve gave a negative review, I would have

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7078 in Hurst offer?

The UPS Store #7078 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.