The UPS Store

3.0
279 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7078 in Hurst offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Shops At North East Mall.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
1418 W Pipeline Rd, Hurst, TX
76053, United States

Hours

Reviews

3.0
279 reviews
5 stars
134
4 stars
5
3 stars
4
2 stars
10
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.

Staff Attitude

Several reviews highlight a lack of courtesy and professionalism from some staff members, leading to negative customer experiences.

Efficiency

While some customers appreciate the quick service, others express frustration with delays and poor handling of packages.

Service Consistency

Customers report inconsistent experiences, with some employees providing excellent service while others are unhelpful or rude.

Convenience

The store is noted for its convenient location and range of services, but issues with staff interactions detract from the overall experience.
  • AO
    Amy Ochandio
    3 days ago
    1.0
    Awful location! We went it to ask about shipping options for a 36x36 inch painting. The guy didn't even hesitate when he told us that he didn't have that ability and to call around for other options. No help, at all, just dismissed us. They say on their website that they offer shipping options, but I guess the employee didn't get that memo. We then drove to the location in North Richland Hills, which provided us a box and an estimate for cost and shipping options.
  • MG
    Mike Grogan
    Nov 12, 2025
    1.0
    I was just in at the store on interstate 820 in hurst to ship a envelope UPS ground the employee told me i couldn’t ship ground it had to go next day. So i went to Fedex they ship it express for $10.95. Won’t be going to that Ups store again. if I could’ve gave a negative review, I would have
  • CZ
    Chloe Zeus
    Oct 29, 2025
    1.0
    Very rude.
  • AW
    AliciaAmariiPrince Williams
    Oct 7, 2025
    1.0
    I literally was just in this store and needed to print a label. I go to their kiosk and start the timer. You get 5 minutes for $2.00 to print or access email. I look down and it's blinking red at 2:49 and I'm like for what I'm not at 5 minutes yet. I tell the guy and he walks over, I point it out and he said we'll ma'am that is the system. I said no, you are cheating me out of my money. He said no that is the system. The time runs out and he is with another customer and said that there is nothing I can do. You a lie, you are cheating folks out of their money and that is not right. I ask for the other gentleman and he says I'm the owner. Oh made it worse for me. I said you need to give me my money back or print it out for me at no cost either way, I want it handled now. He goes in his wallet and gives me $3. And I am like you should be ashamed of yourself and walked out. I already had an issue with this place not returning the correct shoes back to Amazon, stealing the ones I boxed up but after a year thought they had changed. Nope. Same ole' bs. Do not go here.
  • NN
    Nyan Nyan
    Oct 1, 2025
    1.0
    I had a bad experience with a manager named leo . I asked for tape an he ripped off a tiny tiny piece of tape and was like THEIR!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7078 in Hurst offer?

The UPS Store #7078 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.