Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3190 Highway 30 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
192 reviews
5 stars
22
4 stars
3
3 stars2
2 stars
5
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several noting long wait times and lack of assistance.
Delivery Issues
Numerous complaints about packages being marked as delivered without actual delivery, misdelivered mail, and poor handling of packages.
Staff Attitude
A significant number of reviews highlighted a negative attitude among staff, with some employees being described as lazy or indifferent to customer needs.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and efficiency, indicating inconsistency in service quality.
- SWSteven Walker6 days ago1.0At the post office now it is 905 still not open said that they had attempted to deliver package but mail mailboxes were full incorrect. There was no mail in our boxes.
- CDCassidy DorrisDec 11, 20251.0Just no. If you can avoid it, just no. I think they have all hated their jobs for so long but done nothing about it that it’s normal for them to provide such awful service. I say this with special circumstances of one nice woman unfortunately don’t know her name but can’t forget her curly red hair and strong southern accent. She’s been helpful to me and others in the past. As for the rest of the lot- I’m sorry you haven’t quit yet for the sake of us. The lady today with glasses was SO RUDE to other customers. I watch as I waited for 25 minutes at the “window” to pick up a package as she condescendingly spoke to people and chuckling at them like they were dumb for just existing. The gentleman at the window or THE DOOR as the lady corrected me so eagerly 😑 was heard talking loudly and ignoring me as I rang the bell three times over the course of 25 minutes. I went to the UPS store here in Huntsville after this experience for a Amazon return and was SO HAPPY to see proper customer service.
- BPBK PropertyDec 1, 20251.0Our package we’re just thrown on our yard at the street for anybody to drive up and take.
- JTJames ThieleNov 4, 20251.0Front seems to be nice and customer friendly however the carriers and handlers seems to hate there job. I do not understand why. They get paid for doing not hard work, they have a decent retirement from the USPS. And I see very bad reviews that is redundant over the years. I feel that this location needs to be audited and investigated for these reasons and to correct them..
- KMKaren ManghamSep 26, 20251.0Typical postal service! We have never had an individual interested in in and taking pride in their individual jobs. Sadly our tax dollars are not at work are even in their appropriate universe!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3190 Highway 30 W, Huntsville?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and most can also take your passport photo. You need to complete and print your application before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment via the online scheduler. Limited walk-in passport hours are available at select locations.
What are the business hours of this USPS location?
The Post Office is open Monday, Tuesday, Thursday, and Friday from 9:00 AM to 4:30 PM, Wednesday from 9:00 AM to 4:00 PM, and closed on Saturdays and Sundays.
How can I reserve a PO Box at the United States Postal Service in Huntsville?
You can search for and reserve available PO Boxes online at the USPS website. You'll receive instructions to complete your setup in person at the Post Office.
Are PO Boxes accessible after regular business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary by location. Please check with this Post Office for specific after-hours access.
Which nearby places can customers visit near the Huntsville USPS location?
Customers can visit nearby places such as West Hill Mall for shopping, Hartz Chicken Buffet for dining, and the Walker County Farmers Market for fresh fruits and vegetables.
Are there nearby financial services customers can access when visiting the Post Office?
Yes, nearby banks include PNC and Citizens National Bank, offering convenient access to financial services during your visit to the Post Office.
What entertainment options are available near the USPS location?
General Sams Offroad Park, a water and amusement park, is close by for family-friendly fun before or after your Post Office visit.
How can nearby retailers enhance my visit to the United States Postal Service in Huntsville?
You can shop at nearby stores like JCPenney, Lee Baron menswear, and Factory Connection for clothing and home goods while in the area.