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United States Postal Service

1.6
(192 reviews)

Business Details

3190 Highway 30 W, Huntsville, TX
77340, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3190 Highway 30 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3190 Highway 30 W, Huntsville, TX
77340, United States

Hours

Reviews

1.6
192 reviews
5 stars
22
4 stars
3
3 stars
2
2 stars
5
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning long wait times and lack of assistance.

Delivery Issues

Numerous complaints about packages being marked as delivered without actual delivery, as well as frequent misdeliveries and lost packages.

Operational Problems

Customers noted inconsistent hours of operation, with instances of the post office not opening on time and staff being unresponsive.

Positive Experiences

A few customers highlighted positive interactions with specific staff members, indicating that not all employees are unhelpful.
  • BB
    Blessed
    Jan 7, 2026
    1.0
    At the post office now it is 905 still not open said that they had attempted to deliver package but mail mailboxes were full incorrect. There was no mail in our boxes.
  • CD
    Cassidy Dorris
    Dec 11, 2025
    1.0
    Just no. If you can avoid it, just no. I think they have all hated their jobs for so long but done nothing about it that it’s normal for them to provide such awful service. I say this with special circumstances of one nice woman unfortunately don’t know her name but can’t forget her curly red hair and strong southern accent. She’s been helpful to me and others in the past. As for the rest of the lot- I’m sorry you haven’t quit yet for the sake of us. The lady today with glasses was SO RUDE to other customers. I watch as I waited for 25 minutes at the “window” to pick up a package as she condescendingly spoke to people and chuckling at them like they were dumb for just existing. The gentleman at the window or THE DOOR as the lady corrected me so eagerly 😑 was heard talking loudly and ignoring me as I rang the bell three times over the course of 25 minutes. I went to the UPS store here in Huntsville after this experience for a Amazon return and was SO HAPPY to see proper customer service.
  • BP
    BK Property
    Dec 1, 2025
    1.0
    Our package we’re just thrown on our yard at the street for anybody to drive up and take.
  • JT
    James Thiele
    Nov 4, 2025
    1.0
    Front seems to be nice and customer friendly however the carriers and handlers seems to hate there job. I do not understand why. They get paid for doing not hard work, they have a decent retirement from the USPS. And I see very bad reviews that is redundant over the years. I feel that this location needs to be audited and investigated for these reasons and to correct them..
  • KM
    Karen Mangham
    Sep 26, 2025
    1.0
    Typical postal service! We have never had an individual interested in in and taking pride in their individual jobs. Sadly our tax dollars are not at work are even in their appropriate universe!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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