United States Postal Service

1.6
188 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3190 Highway 30 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3190 Highway 30 W, Huntsville, TX
77340, United States

Hours

Reviews

1.6
188 reviews
5 stars
22
4 stars
3
3 stars
2
2 stars
5
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with complaints about long wait times and lack of assistance.

Delivery Issues

Numerous reviews highlighted problems with package deliveries, including misdelivered items, failure to deliver, and false claims of delivery attempts.

Staff Attitude

Several customers noted a lack of pride and motivation among employees, with some expressing that staff seemed uninterested in their jobs.

Operational Efficiency

Customers frequently mentioned slow service, understaffing, and inconsistent hours, leading to frustration and long wait times.

Positive Experiences

Despite the negative feedback, a few customers shared positive experiences with specific staff members who provided helpful and friendly service.
  • JT
    James Thiele
    Nov 4, 2025
    1.0
    Front seems to be nice and customer friendly however the carriers and handlers seems to hate there job. I do not understand why. They get paid for doing not hard work, they have a decent retirement from the USPS. And I see very bad reviews that is redundant over the years. I feel that this location needs to be audited and investigated for these reasons and to correct them..
  • KM
    Karen Mangham
    Sep 26, 2025
    1.0
    Typical postal service! We have never had an individual interested in in and taking pride in their individual jobs. Sadly our tax dollars are not at work are even in their appropriate universe!
  • IH
    Ida Hunt
    Sep 12, 2025
    1.0
    Mail carriers are horrible. They deliver our mail to different homes down the street. They throw our boxes on the ground. When it's easier just to put them on my front porch. They hold boxes or packages at the Post Office. I have to go get it when there was no reason they could not deliver it to my home.
  • LL
    larry leflore
    Sep 2, 2025
    1.0
    Call USPS in Hv. I couldn't get anyone to come to the phone.
  • IW
    Iryanna Wilson
    Aug 26, 2025
    1.0
    The people up their have the worst attitude ever I went to go pick up my package the man asked for my address I give it to him mind you he had a attitude for the start of the conversation he goes to look for my package comes backs and say it’s not there asked for my address again gave it to him he said ya it’s not here it’s somewhere else so I left to go to the other post office to see if it was there. The lady asked for my tracking number I gave it to her she said sweetie your package is up there at the post office on 30 the men just didn’t look for it it was delivered up there yesterday and ready for pick up

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.