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Brand Certified

United States Postal Service

1.7
(568 reviews)

Business Details

1202 E 1st St, Humble, TX
77338, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1202 E 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1202 E 1st St, Humble, TX
77338, United States

Hours

Reviews

1.7
568 reviews
5 stars
74
4 stars
15
3 stars
16
2 stars
18
1 star
445

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Efficiency

Customers reported long wait times and inefficient service, with many expressing frustration over delays in processing mail and packages.

Lost Mail Issues

Several customers experienced problems with lost or undelivered mail, contributing to dissatisfaction with the postal service.

Staff Attitude

Many reviews noted a lack of care and negative attitudes among employees, impacting overall service quality.

Positive Experiences

A few customers mentioned positive interactions with specific staff members, indicating that not all experiences were negative.
  • GG
    Glenda Garcia
    Feb 22, 2026
    5.0
    They helped me so kindly and everyone goes the extra mile to help with any problems you have. Especially the carrier! She helped so much when I didn’t know where my mail was. Great service!
  • RD
    Ray Daytona
    Feb 9, 2026
    1.0
    Horrible experience! Two different party made appointments for passports and 45 minutes later after our appointment neither of us were seen.
  • LJ
    Luis Jaquez
    Feb 3, 2026
    1.0
    Passport appointment online. Got there. No instructions, employees are incredibly rude. There's is no clear instructions or guidance. Overall it is a very disappointing and stressful experience. Do not book this place. If I could leave a zero star, I would.
  • GG
    Go Go
    Jan 29, 2026
    1.0
    The worst service ever imaginable.
  • DT
    Dr. Joshua P. Smith (thejoshuasmith)
    Jan 20, 2026
    1.0
    This is by far the worst, most inefficient post office in history!!! Bad attitudes, slow supervisors, lost mail, long lines…the list goes on and on. Avoid this place like the plague, if you can!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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