Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7231 FM 1960 Rd W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
203 reviews
5 stars
53
4 stars
16
3 stars
9
2 stars
8
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and courtesy.
Passport Services
Numerous complaints were made regarding poor handling of passport appointments, including staff being unhelpful and refusing service.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, many others expressed frustration with the overall service quality.
Long Wait Times
Customers frequently noted long wait times and inadequate staffing, leading to dissatisfaction with service efficiency.
Facility Condition
The location was described as clean and well-maintained, but issues with service overshadowed the positive aspects.
- VEVero EstevezDec 23, 20251.0I was told to come in as walk in for passports on Monday or Tuesdays, I get there on a Tuesday morning and Mrs R. HARRIS asked if I had an appointment, I said no because I was told I was able to come in on Mondays and Tuesdays as walk in and she was so rude in front of other people telling me I was misinformed I double-checked and it is walk ins.
- DWDan WDec 17, 20251.0Went in to change my mailing address because I was moving. Even after two weeks after never received one piece of mail. No excuse for this.
- MRMary RosNov 26, 20251.0No humble
- EBEnrique BulnesNov 7, 20251.0I'm done with the post office in general, over and over and over again I have paid for priority mail and never gets to it's destination when promise. priority mail is just a ripoff.
- GLGisselle LopezOct 3, 20255.0⭐️⭐️⭐️⭐️⭐️ The clerk here was so nice and helpful. Best experience I’ve had at a USPS office!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7231 FM 1960 Rd W?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other postal services.
What are the operating hours for this USPS location?
Monday to Friday, it is open from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and it is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
How much does it cost to take a passport photo here?
The fee for a passport photo at USPS is $15.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person. For online registration, visit https://www.usps.com/manage/po-boxes.htm and follow the instructions.
Are PO Box lobby access hours 24/7 at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes but hours may vary; please check with this local Post Office for exact lobby hours.
Where is the nearest mobile phone store to this USPS location?
Boost Mobile Local by Dot Wireless, a mobile phone store, is located nearby, making it convenient to handle phone needs before or after your postal visit.
Are there nearby shoe repair or shoe stores where I can shop before or after visiting the Post Office?
Yes, The Boot Shop and Villalobos Custom Boots Repair #2 offer shoe stores and repair services close to the USPS location.
Can I grab some seafood or enjoy a meal near the USPS office?
You can visit The Shrimp Net, which offers seafood and health food options near the Post Office.