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DHL Express Service Point Humble

4.1
(296 reviews)

Business Details

18705 Lee Rd, Humble, TX
77338, United States
(800) 225-5345
https://locations.us.express.dhl.com/tx/humble/18705-lee-rd

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at At the George Bush Intercontinental Airport in Humble offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Humble
18705 Lee Rd, Humble, TX
77338, United States

Hours

Reviews

4.1
296 reviews
5 stars
216
4 stars
12
3 stars
9
2 stars
7
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Martha and Theresa, received high praise for their exceptional customer service, patience, and helpfulness.

Efficiency

Customers noted the quick and efficient handling of their shipping needs, with many expressing satisfaction with the smooth process.

Professionalism

Employees like Kubilay and Theresa were frequently described as professional, knowledgeable, and friendly, contributing to a positive experience.

Mixed Reviews

While many reviews were positive, there were a few complaints regarding delivery issues and inconsistent service experiences.
  • RN
    Ram Naidu
    6 days ago
    5.0
    Today, had the pleasure of being assisted by Martha at DHL, and I felt compelled to share what a truly wonderful experience she provided. From the moment I walked in, Martha’s sweet and welcoming nature immediately put me at ease. She treated every customer with patience and genuine kindness, and I couldn’t help but feel a deep sense of respect watching her work so tirelessly. Seeing her dedication and steady commitment—especially at her age—was honestly inspiring. She handled each task with grace, never rushing anyone, and never letting the long process dampen her warm attitude. I needed to send multiple packages to India, which can be a complicated and sometimes overwhelming process. Martha went above and beyond to help me navigate everything. She carefully explained the shipping options, helped me negotiate the best possible rates, and walked me through all the required documentation step by step. What could have been a stressful experience turned into a smooth and manageable one because of her guidance and patience. She made sure I understood each part of the process and reassured me along the way. If I had one complaint about this location, it would simply be the lack of air conditioning. It can get quite hot inside, especially considering how long the overseas shipping procedures can take. Waiting in the heat while completing paperwork can be uncomfortable. That said, Martha’s professionalism and positive attitude truly outweigh this inconvenience. Overall, high marks for Martha. She is a shining example of excellent customer service, and DHL is fortunate to have someone so dedicated and compassionate representing them.
  • ZZ
    Zictlaly
    Feb 23, 2026
    5.0
    They had amazing service, The lady working at the desk was so sweet and kind and very helpful. She answered all our questions and help clear any doubts we had.
  • CP
    Cesar Pavon
    Feb 18, 2026
    5.0
    Ohh man! Sweetest lady in the world, Martha did so great, she has the experience, energy and skills to help the clients coming at this location. Kudos to Martha for her great spirit of service.
  • DJ
    Dave Johnson
    Feb 16, 2026
    5.0
    Excellent service by Martha, she went above and beyond to help me, saved me a trip back home for a piece of paper that I forgot. Thank you again for your Help !
  • RR
    Rosie
    Feb 9, 2026
    5.0
    I would like to share my positive feedback regarding my recent experience with DHL customer service. Kubilay was very helpful, professional, and responsive. He handled my request efficiently and made the whole process smooth and stress-free. I really appreciate his support and clear communication. Thank you for the great service.

Frequently Asked Questions About DHL Express Service Point Humble

Where is DHL Express Service Point Humble located?

It is located at 18705 Lee Rd, Ste 500, Humble, TX 77338, USA, at the George Bush Intercontinental Airport.

What are the operating hours of DHL Express Service Point Humble?

The service point is open Monday through Friday from 8:30 AM to 8:00 PM and closed on weekends.

Brand Certified Facts from DHL Express Service Point Humble

DHL Express Service Point Humble partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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