United States Postal Service

2.8
124 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 24936 FM 2100 Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
24936 FM 2100 Rd, Huffman, TX
77336, United States

Hours

Reviews

2.8
124 reviews
5 stars
48
4 stars
5
3 stars
3
2 stars
6
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tiffany received numerous accolades for her exceptional customer service, being described as kind, patient, and professional, while other staff members were noted for being rude or unhelpful.

Efficiency

Many customers reported long wait times and inefficiencies, particularly during busy periods, with complaints about insufficient staffing and slow service.

Passport Services

The passport application process was highlighted positively when handled by Tiffany, but there were complaints about the lack of available services and equipment, leading to frustration for customers.

Delivery Issues

There were multiple complaints regarding lost or misdelivered packages, with customers expressing frustration over unreliable mail delivery.

Staffing Problems

Several reviews indicated a need for more staff to handle the volume of customers, particularly during peak times, which contributed to long wait times and poor service experiences.
  • NW
    Noemi Woodard
    Oct 21, 2025
    5.0
    I had an excellent experience at the Huffman Post Office! The lady who helped my daughter and me with our passports was so kind, patient, and professional. She explained everything clearly and made the whole process super smooth. There was no wait time — we were attended to right away, and she even helped with our questions about photos and forms. I really appreciated how efficient and friendly the service was. Highly recommend this location for passport services!
  • MM
    MrM
    Aug 26, 2025
    5.0
    Shout-out to Ms. Tiffany — truly the most positive and helpful person! The passport process was quick and easy, and she made sure everything was correct. My wife and I left feeling happy and confident that everything was taken care of.
  • AR
    Alan Rous
    Aug 25, 2025
    5.0
    I had an excellent experience processing my daughter’s passport this morning.We were at the Post Office at 9am, but walk in passport applicants should start at 10am but when Ms Tiffany came out and we told her that we didn’t have an appointment she cheerfully told as that she would process the application and we didn’t need to wait until 10am,Ms Tiffany is such a wonderful and nice person.We live about 40mins from this post office but we still chose to went here because of the reviews of Ms Tiffany.Ms Tiffany should be promoted as Trainer for Customer Service Skills for USPS. Such an amazing USPS employee.Thank you Ms Tiffany!
  • AA
    Alicia Arredondo
    Jul 15, 2025
    5.0
    Great customer service! We went to renew a passport, and that day they had only employee, line was long for both passport services and regular post office services. I forgot to ask for her name, but the lady there, even though was swamped with work was extremely nice, fast and helpful.
  • BD
    Belle DeGood
    Jul 10, 2025
    5.0
    Tiffany is just the sweetest. Even when it was so busy with everyone getting a passport , she was kind and helped me through the entire thing. Such a sweet lady.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.