United States Postal Service

Reviews

• GN

  Guadalupe Navez

  1 day ago
  1.0
  Unsatisfactory experience I had at this particular USPS location for a scheduled passport appointment. I had made an appointment specifically for passport services, including having my passport photo taken on-site. However, upon arrival, I was informed by an employee—quite abruptly and discourteously—that I would need to go else where to have my passport photo taken. This was both unexpected and frustrating, as the service was part of the appointment I had scheduled. In addition to the inconvenience, the employee’s tone and manner were unprofessional and dismissive. As a customer who had taken the time to schedule properly and arrive on time, I found this treatment unacceptable. The situation resulted in a significant waste of my time and caused unnecessary stress. I respectfully request that this matter be reviewed. Clear communication about available services and improved customer service standards would help prevent similar situations in the future.
• KJ

  Karen Jaimes

  Feb 27, 2026
  1.0
  The most useless people work in this establishment. You’re telling me I had a passport appointment and once I got there the lady told me “oh all passport appointments are canceled today but there was no one here to have let yall know”. So damn useless and despicable especially the lady at the front desk just horrible service. They should shut this down.
• JP

  Jessica Powers

  Feb 12, 2026
  1.0
  Today I went in to drop off a package. No service would have been needed, just a drop off. The door into the lobby was unlocked but the glass door for services was locked at 12:30pm. There were people in the back and there was a lady that would come to the counter to do something but wouldn’t look up or acknowledge anyone outside in the lobby. They didn’t even have the courtesy to post a sign saying they were taking a lunch or going to be closed until 5pm. They should have been open and were just hanging out in the back. I live near this post office and only use it out of necessity. It’s terrible almost every time. People were knocking on the door and ringing the bell attached to the other door. No answer, no acknowledgement, no service. I left work to drop off this package. There was a sign posted on the door reminding me to be prepared and know their holidays, but I guess it doesn’t matter. They take a “holiday” whenever they feel like it. What a disaster this place is for the most part. Every once in a while, someone in there has a good day but not often.
• EW

  Emilie Welker

  Feb 7, 2026
  4.0
  USPS, much like the DMV, is never an exciting place to be, but the clerks have always been knowledgeable and helpful. This location always seems to be running on low staff, and I got caught up in the Friday before close rush to get a money order made, and Gwen - the only available clerk, stayed late, ensuring everyone was taken care of. I know this is a thankless job that’s often met with projected frustration, but the staff has always been great at helping get me what I need (and not overspend unnecessarily). Appreciate our government workers! They are doing their best 🫶🫶
• VR

  Victor Del Rio

  Feb 7, 2026
  5.0
  Always pleasant and professional. Exemplary service.

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