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The UPS Store

3.6
(420 reviews)

Business Details

13280 Northwest Fwy, Houston, TX
77040, United States
(713) 690-4545
https://locations.theupsstore.com/tx/houston/13280-northwest-fwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2397 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Target, Marshall's Center At Hwy 290 & Hollister.

Details

  • DeliveryNot available

Location

The UPS Store
13280 Northwest Fwy, Houston, TX
77040, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday10:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
5/10/202611:00 AM - 4:00 PM
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.6
420 reviews
5 stars
255
4 stars
12
3 stars
4
2 stars
8
1 star
141
  • JG
    Jesse Gonzales
    4 days ago
    5.0
    Every single time I walk into this UPS store I always have the best customer service from Chad. Chad is always friendly, courteous and knowledgeable; truly the exception of today’s expectations. I hope he’s greatly appreciated by the owners because he deserves it.
  • SG
    Stub Gawd
    5 days ago
    5.0
    Chad, Oscar and staff were kind, friendly and funny. Turned a could be dull moment into the best experience I’ve ever had in any ups, fedex or any other stores. I thank them for being them and you all have definitely gained a loyal customer moving forward. Blessings
  • AP
    A. Patterson
    Apr 27, 2026
    5.0
    Clean place, good people. Chad was very efficient and capable and helpful.
  • FP
    fenil patel
    Apr 25, 2026
    1.0
    This is by far the worst UPS location I’ve ever dealt with. I will never use UPS again after this experience. The staff at this location were extremely rude, arrogant, and unprofessional. The service here is complete trash absolute garbage. I don’t understand how a business can operate like this. Completely unacceptable and a horrible experience overall.
  • AO
    Alicia Ortiz
    Mar 30, 2026
    1.0
    Ups is the WORST!!!! They false deliver and had me waiting all day from 2-6pm. They NEVER knocked to deliver package!!! They just left a paper claiming no one was there to receive it. They are liars!!! Why is it so hard for them to do their JOB! When I call customer service, they have me on hold for a LONG TIME AND NEVER PICK UP. I asked to speak to a supervisor and No one picked up! Do not use UPS!!!!!!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2397 in Houston offer?

The UPS Store #2397 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing and passport/photo ID services.

What are the regular business hours of The UPS Store #2397?

The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.

Brand Certified Facts from The UPS Store

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Certified May 03, 2026Yext Knowledge Graph
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