The UPS Store

Reviews

• DP

  Dana Pike

  Apr 27, 2026
  5.0
  T and Bri were helpful with my printing and return! Love their friendliness and professionalism!
• RL

  Ricardo Luna

  Apr 20, 2026
  1.0
  Very disappointing experience. The notary refused to notarize a document simply because they were not familiar with a foreign passport used as identification. A valid, government-issued passport should be acceptable ID, and it’s concerning that lack of familiarity was used as a reason to decline service. This caused unnecessary delays and inconvenience. I would recommend finding a notary who is properly trained and comfortable handling standard identification documents, including international ones.
• TD

  Tuyen Dinh

  Apr 13, 2026
  3.0
  This morning's excursion to the store was surprisingly tranquil, with minimal crowds. I arrived carrying a sizable box, intending to return an item to Amazon. Upon approaching the service counter, I was met by a rather uninviting employee. When I informed her of my return request, she curtly gestured with her finger, indicating the designated drop-off spot. As I presented my QR code, she impassively instructed me to "turn your phone" before scanning it with a complete lack of warmth or engagement. Her demeanor throughout the entire interaction was notably unfriendly.
• TT

  Tommy TBirch

  Apr 12, 2026
  2.0
  I hope someone in charge views this review. This is the 3rd Sunday I have come during posted open hours and the store is closed. I reported thru the week and am told maybe the attendee is closed for lunch. If that's the case, a courtesy sign should be posted. Today 4/12/26 I called multiple times. The phone rings for 6 or 7 times, gets picked up with silence for 10 seconds or so then hang up. You never know if an employee is in need of help in this scenario. Please address with the scheduled team member. Thank you
• DR

  Donna Reyes

  Apr 6, 2026
  1.0
  The employee arrived approximately 20 minutes late to work. When two other individuals and I approached the entrance, the door was locked. She acknowledged our presence but remained on her phone and delayed opening the door. Once inside, she continued her phone conversation, laughing and talking, and did not offer assistance. Additionally, I have not received a tracking number for my order. I have called twice to follow up, as I typically receive tracking information, but have not received a response..